Medical Receptionist

**Administration**

**Adelaide**

**Full Time**

**Icon Cancer Centre Australia**
- **Medical Administration **Role within our **Oncology Day Hospital**:

- **Permanent Full Time **Position Available (38hr week) - **Tennyson Centre, Kurralta Park**:

- Opportunities for **Career Advancement **Across Icon’s Large Network
- **Competitive Hourly Rate, Monday to Friday **Clinic Hours, No Weekends

**Previous experience in a day hospital setting is highly desired and will help you hit the ground running**

Ultimately, we’re hoping our new team member comes to us with some experience working in a healthcare setting (specialist rooms, surgery or day hospital experience a real bonus). Most importantly we are looking for someone who is proactive, personable and enthusiastic about making a difference in the lives of our patients who come into our centre for chemotherapy & immunotherapy treatments.

**If you have a keen interest in working in a hospital administrative role, we'd love to hear from you.**
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**About the role**:
Full-Time, Permanent Role (Monday-Friday Business Hours)

We have a new opportunity for a Medical Administration Officer to join our cancer treatment hospital within the Tennyson Centre in Kurralta Park. This position reports to the Administration Manager with the overall purpose of providing efficient, effective and responsive administration services, ensuring delivery of exceptional standards to customer service for patients, Visiting Medical Officers, Nurses and all other internal and external contacts.

**Things you’ll be doing**:

- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Triaging referrals to on-site specialists
- Answering telephone calls and responding to enquiries
- Patient admission, health-fund checks and detailing additional patient costs
- Entering and processing patient billing and balancing daily banking
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Supporting Icon’s WHS Officers and committees to effectively carry out their responsibilities

**Skills & Experience**:

- Experience in a front line health administration role including the use of electronic management systems. An understanding of Medicare and health insurance funds would be an advantage.
- Ability to work autonomously and effectively in a team environment and plan, coordinate and organise workloads to achieve quality patient service outcomes in a timely manner
- Demonstrated effective interpersonal communication and collaborative problem solving skills when managing difficult and sensitive issues with team members, patients and their families, VMOs and other customers
- Ability to work cooperatively and effectively as a team member, supporting the Icon values to achieve Vision and Mission of Icon

**About Icon**:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.
**_Here’s why our people choose us:_**
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**Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

**Opportunity, at Hand**: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**Extra benefits for YOU**:

- **Career-Enhancing Training**: Access dedicated, industry-recognized training courses to boost your career.
- **Competitive Remuneration & Professional Development**: Enjoy a structured career pathway and competitive pay.
- **Rewards & Recognition**: Be part of a valued rewards program that acknowledges your hard work.
- **Exclusive Discounts & Cashback**: Save on hundreds of brands with our Ignite app.
- **Flexible Work Arrangements**: Benefit from flexible options, including hybrid work environments, compres