F&b Operations Manager

2 weeks ago

Canberra, Australia L'épi Artisan Bakery Full time

L’épi Artisan Bakery is on the lookout for a dynamic and experienced Operations Manager to oversee our expanding group of bakery cafes across Canberra.

This is a full-time, hands-on leadership role ideal for someone with a strong background in hospitality operations and a keen eye for visual merchandising, team development, and customer experience.

What you’ll do:

- Oversee daily operations across multiple bakery locations
- Ensure high standards of service, cleanliness, product presentation, and workflow
- Collaborate with FOH managers and bakers to drive efficiency and consistency
- Train and support teams to achieve performance goals
- Maintain a strong eye for in-store merchandising and brand aesthetics
- Monitor KPIs, sales performance, and implement improvements
- Assist with rostering and cost control across sites
- Help coordinate seasonal campaigns and promotions

You’ll need:

- Minimum 3+ years in a hospitality leadership or multi-site management role
- Strong organisational and people management skills
- Aesthetic flair and experience in visual merchandising or store presentation
- Excellent communication and problem-solving abilities
- A valid driver’s license and flexibility to move between locations
- Passion for food, quality, and delivering a great customer experience

Why work with us?

We’re a growing Canberra-based business with a loyal customer base and a great reputation for quality, culture, and community. You’ll be part of a passionate team with plenty of room to make your mark.

Interested or know someone who would be a great fit?

**Job Types**: Full-time, Permanent

Pay: $85,000.00 - $110,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

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