Cellar Door Manager

The sustainably managed 120 hectare family estate is planted predominantly with Shiraz and Cabernet Sauvignon, with smaller plantings that include Chardonnay, Fiano, Mataro, Tempranillo, Grenache, Graciano and Touriga Nacional.

A modern, but mínimalist, approach to crafting the wines is taken. Respecting the fruit is crucial. Small batch open fermentation, gentle handling, pressing and maturation result in balanced, food friendly wines, expressive of their terroir and variety.

From it’s genesis in 1998, when the first wine (Shingleback Shiraz) was released under the Shingleback label, the Shingleback portfolio has grown into a collection of fine wines that include Shingleback, The Bio Project, Haycutters, Red Knot and The Gate. Each made in its distinct style, these wines showcase the best the McLaren Vale region has to offer.

**About the Opportunity**

This is your opportunity to join a one of Australia’s most renowned wine growing areas - McLaren Vale. The Cellar Door Manager is responsible for promoting our brand and business by creating exceptional customer experiences for visitors and direct and ongoing customer relationships.

**A day in the life of a Cellar Door Manager at Shingleback**
- Demonstrate and share your passion and knowledge of wine to craft memorable customer experiences;
- Actively drive sales of the company's wine products in line with monthly and annual targets;
- Manage, coach and constantly develop the Cellar Door team to be motivated to deliver performance at the highest level;
- Create long term forecasts and manage stocks of back vintage wines available for sale
- Participate in technical tastings representing a broad consumer perspective
- Promote and sell Wine Club memberships;
- Develop and extend initiatives for sales direct to consumers;
- Handle and develop the customer and cellar door visitor databases;
- Create strategies to gain new members by leveraging other customer touchpoints and finding new channels;
- Manage and record all stock movements;
- Support our tourism strategy by liaising with tourism partners to plan group visits, cellar door tastings
- Take active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks;

**What you’ll need to succeed**
- Wine Knowledge, and WSET level 2 or higher
- Office Administration Skills
- Extensive knowledge of the wine industry;
- Team management experience (including identify and hiring of talent);
- Strong customer focus, communication and leadership skills
- Excellent communication skills and a drive for results;
- Availability to work weekends and public holidays

**How will you be rewarded?**
- Discounts on all pinnacle drinks products
- F&B discounts at our cellar door
- Training and development - we pride ourselves in helping you realise your potential and give you the opportunity to be innovative
- Everyday Rewards Card which gives you access to exclusive employee discounts across Woolworths, BIG W and Endeavour Group brands (BWS, Dan Murphy’s, etc) as well as discounts at our ALH Venues

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.

We’d love to hear from You

EDG #EGL

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.