Expression of Interest principal Consultant, Advisory

About the job Expression of Interest_Principal Consultant, Advisory

**Expression of Interest_ ServiceNow Principal Consultant, Advisory**

**We Are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the Role**

We are seeking a ServiceNow Principal Consultant, Advisory. Drive profitable client engagements by delivering high-quality solutions, fostering strong relationships, and identifying new opportunities for growth.

This role offers hybrid work and can be based in Melbourne(preferred), Canberra Sydney or Brisbane.

**Responsibilities**:
**Delivery & Client Engagement**
- Build and maintain strong relationships with clients, acting as a trusted advisor.
- Develop and refresh roadmaps with customer buy-in.
- Foster strong C-Level and senior stakeholder relationships.
- Identify and influence new engagement opportunities.
- Lead large ServiceNow Transformation engagements
- Act as an escalation and support point for consulting teams.
- Mentor junior consultants and build team capabilities.
- Support presales activities through demos, proofs-of-concept, and high-level designs.
- Strengthen partnerships with ServiceNow stakeholders.
- Drive continual improvement, best practices, and consulting methodologies.

**Advisory & Thought Leadership**
- Serve as a Subject Matter Expert in industry domains (e.g., ITSM, ITOM, CSDM, CMDB, ServiceNow Platform Advisory and Architecture).
- Develop advisory products and services.
- Mentor consultants, support certifications, and run training workshops.
- Contribute to industry thought leadership and best practices.
- Influence clients to adopt Enable services and ServiceNow solutions.

**People Leadership (if applicable, max 5 direct reports)**
- Lead and develop a high performing, engaged team.
- Act as a coach, mentor, and trusted advisor.
- Enhance employee experiences and drive succession planning.

**Requirements and Experience**

**Must-Have**:

- 7+ years of relevant industry experience
- Expertise in delivering ServiceNow Transformation and Enterprise Service Management engagement.
- Leading multiple ServiceNow implementations.
- Experience in Enterprise customer environments with CxO-level engagement.
- Strong relationship-building skills within accounts.
- IT Degree, MBA, or relevant tertiary qualification.
- ServiceNow CMA certification + CIS Certification in ITSM, ITOM, ITAM etc
- ServiceNow sales & presales accreditations.

**Nice-to-Have**:

- Additional ServiceNow certifications (CIS IRM, HR, other modules).
- Project management certifications (e.g., ITIL, CISA, CISM, CISSP).
- 3+ years of people leadership experience.

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- **We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.**:

- **We offer tailored career paths across our global organization to support your professional and personal growth.**:

- **Our customers trust us. We have an excellent reputation across the region and globally.**:

- **Best in-class reward and recognition programs flexible work, volunteering leave, and more.**:

- **We live our values of aspiration, trust, and empathy, all day, every day.**

**Commitment to Diversity, Equity and Inclusion**

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