Corporate Waiter

King & Wood Mallesons - Business Services

KWM's outstanding hospitality team are on the lookout for a Corporate Waiter with a flair for creating excellent guest experiences. Monday - Friday, enjoy a free weekend
- Full time permanent role with an exceptional corporate front of house team
- Leading international law firm with excellent benefits
- Premium client floor in Sydney CBD location

Who are we?

We are King & Wood Mallesons. The top tier international law firm, from Asia, for the world.

A firm born in Asia, underpinned by world class capability. With over 2000 lawyers in 30 global locations, we draw from our Western and Eastern perspectives to deliver incisive counsel.

Our unique firm was born out of a big idea - that the world needs a firm like us. A firm that can bridge East and West and create a new standard of world-class legal services. A firm that attracts clients and talent with borderless ambitions. To become the leading top tier international law firm from Asia, for the world. Our clients need a top tier firm in the region who can match deep local understanding with a world-class platform. That's us. That's KWM.

We are driven by a simple purpose - to use our mastery of the law for the lasting prosperity of our clients, people and communities. It’s why we exist. It’s why we are KWM.

Everything we do is grounded in a set of core principles which guide the way we operate as a leading international firm - how we enable our clients to succeed; how we grow our people to be their best and how we support our communities to thrive.
- Empathy
- Betterment
- Quality
- Generosity
- Clarity
- Creativity
- Trust
- Dynamism

About the role

Based in KWM’s Sydney office (located in the prominent One Farrer precinct), this role will be based on our client floor and have oversight of our conference rooms, functions, boardroom events, our internal cafe and terrace. As a member of our professional Hospitality team, a welcoming and polished approach with a focus on excellent customer service will set you up for success.

Your day to day will include silver service, espresso coffee orders, attending to conference rooms, both a la carte and event-style wait service, liaising with our catering team and assisting the back of house team where required. Above all, you and your team will be striving to create an exceptional KWM experience at all time under the leadership of the Guest Services Manager.

This role is offered on a full time, permanent basis with shifts rostered from Monday to Friday during the day and the evening. Some flexibility with shifts will be required.

Key duties will include:

- Provide outstanding front of house food and beverage service, including coffee service, to internal and external clients in a professional and friendly manner
- Set up and pack down of meeting rooms, ensuring they are ready for service prior to conferences or events, including: VIP board room lunches, breakfasts, morning or afternoon teas, lunches, cocktail parties and dinners
- Maintenance of staff kitchenettes and tea points
- Overflow assistance to internal café staff
- Some assistance to back of house including sandwich preparation, washing up or restocking
- Reception relief
- Ad hoc tasks as requested by the Guest Services Manager or Head Chef

What experience are we looking for?
- Demonstrated front of house waiting experience in a similar environment such as boardrooms, conference venues or corporate client floors
- Excellent client service skills, demonstrating professionalism and courtesy and all times
- General food and wine knowledge, as well as knowledge of silver service
- Responsible Service of Alcohol certification
- Computer literacy and knowledge of MS Office software
- Flexible in working hours
- Ability to work both unsupervised and as a collaborative team member
- Other hospitality accreditations highly regarded

Why work with us?

We want to be the law firm clients love to work with and a great place to work and grow for our people. It’s important to us and our clients that you our people find working at KWM an enjoyable and rewarding experience.

We know our people value flexibility around when and where they work. So we are committed to offering a more adaptable way to work, we call this Agile Working.

Growth conversations and real-time feedback is also a priority. So whether it’s more targeted and meaningful conversations around professional and personal development, regular feedback, coaching or developing infrastructure, we want to help our people grow.

What else we’ll offer
- Formal and informal flexible working patterns and leave arrangements
- Holistic wellbeing programs to support mental and physical health, including access to a broad range of mental health resources, gym memberships, flu vaccinations and skin cancer checks
- Mobility around our network when opportunities arise
- Access to a large range of learning and development opportunities
- A detailed framework t