Technical Implementation Lead

**Role**: Technical Implementation Lead **L**ocation**:Australia (Remote-first) Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients. At CUBE, we are creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business. **Our Products**: **RegPlatform** is a technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content. **Role mission**: We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business. **Responsibilities**: - Design of specifications for customer data extracts and reports - Design of specifications for customer API change requests - Knowledge gathering with customers to support Single Sign-on requests ensuring a smooth transition - Detailed analysis ensuring no customer data leakage and consistency in output adhering to customer data standards - Support investigation of Single Sign-on and API related queries - Support investigation of data extract/report related queries - Ensure unrivalled customer service and retention, by exceeding expectations and proactively managing any API, Single Sign-on & data extract/report related issues - Able to demonstrate the API on request - Communications with other CUBE teams to ensure any customer requests are delivered on time **What **we’re looking for**: - At least 5 years’ experience in a similar role in a financial services organisation and / or leading RegTech / FinTech company - Experience with Postman - An understanding of how Single Sign-on works - Previous exposure with API solutions - Experience with SoapUI - Experience working with Excel & Word - Experience with Atlassian suite - Prior experience working in consulting firms and /or technology vendors within financial services would be a distinct advantage **Interpersonal skills**: - Ability to build trust by doing the right thing and commitment to rigorous professional standards - Organised and passionate about building and delivering customer-centric propositions - Ability to manage multiple stakeholder communities with varying levels of experience - Time management and organizational skills - Ability to demonstrate strong collaboration across a wide spectrum of colleagues, including internationally. A proven track record of working with offshore teams would be a major benefit - High level of drive, commitment to achieving solutions and ability to work under pressure - A demonstrable commitment to diversity and inclusiveness - Ability to communicate with customers in a professional manner - Nice to have: - Coding experience (SQL, Python, Javascript, Shell Commands) is not required but will help to investigate and problem solve. **Why Us?** **Globally, we are one of a kind** CUBE are a well-established player within Regtech (we were around before Regtech was even a thing), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC). We cover more than 5,000 issuing bodies in 712 jurisdictions across 180 countries. Substantially more than our closest competitors. **Freedom**,** flexibility & progression.** We are the market leader within Regtech, and yet we are constantly evolving and you will have a significant influence over how we develop moving forwards. We will help you realise your full potential and grow into leadership positions across CUBE. ️**Internationally collaborative culture** With more than 400 CUBERs across 11 locations in Europe, the Americas and APAC, we are united by our strong team-oriented culture. You will have the opportunity to work with likeminded colleagues from all over the world, gaining exposure to different cultures and business practices. **Innovative & meaningful work** We are always exploring new technolo