Change and Communication Manager

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

- Grow your career with tailored development programs
- Thrive your way with flexible work options
- Make your mark in a high-performing, values-led team

At Metcash Food, we proudly support over 1600 independently owned stores across Australia and New Zealand. With trusted brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

**About the Opportunity**

We’re looking for a **Change & Communications Manager** to lead change initiatives and stakeholder engagement across a dynamic program of work, with a strong focus on **Supply Chain transformation**. This 12-month fixed-term role is pivotal in ensuring smooth transitions, effective communication, and successful adoption of new ways of working—particularly within **logistics, warehouse operations, robotics, transport, and supply chain technologies**..

**In this Role**

- Drive awareness, desire, knowledge, ability, and reinforcement through tailored change management plans
- Minimize resistance and maximize engagement across stakeholders in fast-paced, operational environments
- Implement impactful communications and training to mitigate change risks in logistics and warehouse settings
- Develop change collateral aligned with Metcash’s Delivery Success approach
- Lead stakeholder engagement, readiness assessments, and transition planning for supply chain initiatives
- Design, develop, and deliver change collateral across a range of mediums with a strong attention to detail
- Collaborate with program teams to design and deliver fit-for-purpose change activities across robotics, automation, and transport systems
- Ensure seamless transition to BAU models and long-term sustainability
- Participate in the Delivery Success change cohort to maintain consistency and excellence.

**You’re Likely a Match If**

- Proven experience in **change management within logistics, supply chain, or warehouse transformation projects**
- Relevant Change Management qualifications or accreditations
- Strong communication skills - writing, editing, and managing multi-channel platforms
- Ability to engage and influence stakeholders at all levels, including operational and technical teams
- Experience developing and executing communication strategies in high-impact environments
- Strong leadership and ability to set clear purpose and direction
- Ability to multitask and perform under pressure in dynamic, fast-paced settings

**What’s on offer**

We’re proud to offer a workplace that supports your well-being, growth, and belonging:
️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

- ️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024-2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

**About Us**

**_Join us and be part of something bigger_**

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.