Customer Service Consultant

1 week ago

Durack, Australia Storage King Full time

Part time | No late nights or Public Holidays
- Competitive hourly rate | Monthly and Quarterly bonuses
- Full training | Free uniform and parking | Discounted Health Insurance

**About us**:
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and friendly culture across our store network which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in self-storage and with continued growth plans it is an exciting time to become involved with our brand.

**The Role**:
We currently have a part-time position available for a Customer Service Consultant to join our team based in Durack. Customer Service Consultants are key to supporting the day-to-day management of the store and work hand in hand with the management team to deliver exceptional store results and customer service.

Our Customer Service Consultants are involved with several aspects of our operation, including customer sales, service, administrative support and facility maintenance. There are opportunities for professional growth across each of these areas.

**Working hours**:
Part-time - Monday to Saturday - 30 hours per week

We are open 9am - 5pm Monday to Friday and 8am - 4pm Saturday

Some flexibility will be required for this role

**What you will need**:

- Willingness to learn new skills associated with a sales and customer service role training is provided.
- Self-motivated and able to work using own initiative or with support and direction
- Enjoy problem solving and taking ownership of tasks
- Passion for delivering customer service excellence, with an above and beyond attitude and work ethic
- Enthusiasm as a team player with a hands-on approach to a diverse range of tasks
- Goal orientated and results driven
- Written and verbal communication skills
- Physically fit

**In return we offer**:

- Competitive hourly rate, monthly and quarterly bonuses based on results
- Full training
- Career progression
- Flexible working environment and supportive work team culture
- No late nights or public holidays
- Uniform and parking provided
- Discounted health insurance through Medibank
- Health and Wellbeing support through our Assure program

Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers storage requirements and enjoy contributing to the end to end running of a store, you’d be a great fit for our team

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