Franchise Hotel

2 weeks ago

Brisbane, Australia Vignette Collection Full time

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.

**About Us**

At Hotel X, we look for people who are ready to show up and change the world, one interaction at a time. You will love to have fun and look for ways to say yes. Problem solving will be your forte and you will know how to bring that competitive edge by delivering exceptional experiences for our guests, every time You will enjoy being surrounded by luxury and understand the importance of the finer details.

**Your day to day**:
*** Your** positive attitude, an**d genuine desire to connect with people will ensure** every guest feels truly valued. **An **organized and systematic** approach to work, coupled with a **meticulous eye for **detail will see you easily succeed in this role**. **We're** a dynamic team that effortlessly juggles **multiple tasks and are** quick to respond to guest needs, whether **it's** valet parking, room service, or concierge requests. **W**e're** not just hosts; **we're** also local experts, **providing** insights on sports events, attractions, and the finest local dining** options**. The world comes to us, and we embrace the diverse **nature of our guests and c**ollaborate seamlessly to ensure every** stay guarantees **an unforgettable **Hotel X experience.**
**What we need from you**

*** We're** seeking individuals who have a passion for the hotel industry** and / or e**xperience in luxury service or similar high-level customer **focused industries**. **Demonstrated capability** of forging strong relations**hips, **a service-oriented mindset, **resilience** and flexibility are key**. **Familiarity with Opera or **other** Hotel PMS is a bonus**. **K**nowledge of the local area to **provide** guest recommendations is highly valued. If you hold an open or manual driver's license and an RSA, **you're** **jumping straight to the top of the list**

**This role is **Casual. **You will have the opportunity to flex hours based on business requirements so flexibility to work a rotating roster is essential.**
**What we offer**

***

***

**As a valued member of our dynamic team, you will have access to**:

- **Fun Enjoy team building, regular events, and a vibrant atmosphere****:

- **The IHG Employee Room Benefit & Friends and Family Program***
- **Sales incentives and recognition schemes****:

- **Hotel X pays for 100% of 6 therapy, mental health, or coaching sessions each year plus access to a variety of well-being resources****:

- **Career development, mentoring and community support opportunities****:

- **The** chance** to experience a unique Hotel environment, a little different to the norm***

***

**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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