Relationship Manager

1 week ago

South Yarra, Australia Meson Agency Full time

As a Relationship Manager / Key Account Manager at Meson Agency, your role will be vital in maintaining, developing, and expanding our client relationships. You will work closely with both new and existing clients, ensuring their needs are met and exceeded, and that they see the full value in our services.

You'll be responsible for managing already-established accounts, as well as driving new client relationships and finally helping cross sell our existing clients to our new Ai products launching in September. You will be responsible for enterprise level accounts and acting as their first point of contact to the business.

**Key Responsibilities**:

- Manage and nurture existing client accounts to ensure high levels of satisfaction.
- Work with clients to understand their needs and offer solutions that fit their business objectives.
- Actively bring on new clients and work to build strong, long-lasting relationships with them.
- Identify opportunities for upselling and cross-selling our services to maximize client spend.
- Serve as the primary point of contact for client queries, ensuring swift and effective resolution.
- Collaborate with our internal teams to ensure client expectations are met and exceeded.
- Provide regular reporting and insights to clients to demonstrate the value of our services.

**What We’re Looking For**:

- Around 3 years of experience in a client-facing, relationship management, or key account management role.
- A young, energetic, and ambitious individual who thrives in a fast-paced environment.
- Proven track record of building and maintaining strong client relationships.
- Excellent communication and interpersonal skills, with the ability to influence and engage at all levels.
- A proactive and results-oriented mindset, with a passion for achieving targets and driving growth.
- Ability to multitask and manage time effectively across multiple accounts.

**What’s In It For You**:

- Competitive salary with a commission structure based on the amount your clients spend per month.
- Opportunity to manage established accounts from day one, alongside the chance to bring in new business.
- Continuous training, support, and career development.
- A vibrant and supportive work environment located in the heart of South Yarra, surrounded by amenities.
- The opportunity to work closely with the leadership team, including the owner and director, to shape your role and contribute to the success of the company.

**About Us**:
Meson Agency is Australia's leading onshore contact center, providing high-quality lead generation, database nurturing, and customer service solutions, primarily for the real estate industry. Since our founding in 2019, we have been helping businesses across the country streamline their processes and maximize efficiency.

We pride ourselves on being a close-knit, forward-thinking team that values collaboration, creativity, and delivering excellence in everything we do. Now, we’re looking for a Relationship Manager/Key Account Manager to join us and help take our client relationships to the next level.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: From $75,000.00 per year

Supplementary Pay:

- Commission

**Experience**:

- Relationship management: 1 year (required)
- Sales: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Relationship Manager

    2 weeks ago

    South Yarra, Australia Meson Agency Full time

    As a Relationship Manager / Key Account Manager at Meson Agency, your role will be vital in maintaining, developing, and expanding our client relationships. You will work closely with both new and existing clients, ensuring their needs are met and exceeded, and that they see the full value in our services. You'll be responsible for managing...

  • Site Relationship Coordinator

    5 days ago

    South Yarra, Australia Medpace, Inc. Full time

    Job Summary: Our clinical activities are growing rapidly, and we are currently seeking a full-time office-based Site Relationship Coordinator to join our vibrant Clinical Operations team in Melbourne, Australia. This is a fantastic opportunity to work on pre-award and post-award study feasibilities, build and maintain strategic relationships with our...

  • Ndis Plan Manager

    8 hours ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Experienced Ndis Plan Manager

    3 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing...

  • Relationship Manager

    3 days ago

    South West Sydney, Australia Lowes Manhattan PTY LTD Full time

    **About us** Lowes is an iconic family-owned brand operating nationally for over 120 years and has grown to become one of Australia's largest menswear retailers. We were also the winner of the Retail Employer of the Year, for three years running in 2018, 2019 and 2020. **The Role** An exciting opportunity has become available for a Relationship Manager...

  • Account Manager

    1 week ago

    South Yarra, Australia Meson Agency Full time

    As a Account Manager at Meson Agency, your role will be vital in maintaining, developing, and expanding our client relationships. You will work closely with both new and existing clients, ensuring their needs are met and exceeded, and that they see the full value in our services. You'll be responsible for managing already-established accounts, as well as...

  • Supplier Relationship Manager

    2 weeks ago

    Yinnar South, Australia Parmalat Australia Full time

    Join to apply for the Supplier Relationship Manager - VIC role at Parmalat Australia 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About our Company: We are Lactalis Australia We are owned by the Lactalis Group, the world's largest producer of dairy goods. With a range of more than...

  • Account Manager

    1 week ago

    South Yarra, Victoria, Australia Meson Agency Full time $75,000 - $100,000 per year

    As a Account Manager at Meson Agency, your role will be vital in maintaining, developing, and expanding our client relationships. You will work closely with both new and existing clients, ensuring their needs are met and exceeded, and that they see the full value in our services.You'll be responsible for managing already-established accounts, as well as...

  • HR Manager

    2 weeks ago

    South Yarra, Australia Tandem Partners Full time

    Part-Time - 1-2 Days a Week (Flexible Hours) - Location: South Yarra (Hybrid arrangements available) - Salary: $100-120 an hour Established in 2006, this privately owned Australian healthcare and investment business are seeking a part-time HR Manager to lead the HR function. They have developed a unique approach to the management of property and...

  • Operations Manager

    1 week ago

    South Yarra, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...