Practice Manager

What is CLIMB Learning?

CLIMB Learning is a one-stop therapy support clinic that adopts evidence-based practices to support children with developmental disabilities, disorders or delays. Our personalised programs are developed in accordance with each child's needs to support their uniqueness and individual profile in a way that works best for them. We deliver Intensive Early Intervention, Speech Pathology and Positive Behaviour Support services. We deliver services from our Sydney and Central Coast Clinics along side offering, telehealth, home, school and community based sessions.

Who Are We?
We are a multidisciplinary team of Speech Pathologists, Occupational Therapists, Positive Behaviour Support Specialists, Early Childhood Educators, Intervention Specialists who are passionate about supporting young children with developmental disabilites. We value working with families to deliver effective and evidence based therapy and supports that are fun and engaging that lead to socially significant skills and outcomes

Who Are We Looking For?

We are looking for a fantastic Practice Manager to oversee the overall operations and support the development at CLIMB Learning. In this important role, the Practice Manager will act as an information resource, support person and ambassador to clients, staff and the general public. They will embody the core practice values of CLIMB Learning. The role is 10-12 hours per week (with the option to build to 20hrs) based out of our Central Coast Clinic's in Umina and Woy Woy. The hours can be carried out flexibly across 3, 4 or 5 days per week, at CLIMB Learning we are fully supportive of working parents.

We are looking for someone who has great people and organisation skills (you will spend a lot of time liaising with our clients), and a cool, calm and collected management style that supports us to deliver the best possible services. You will be responsible for a wide range of tasks including:
Recruiting, interviewing and inducting new team members

Supervising and working along side our Clinic Co-ordinator

Managing staff contracts and client service agreements

Scheduling client sessions and supporting the management of staff schedules

Hosting staff team meetings

Facilitating performance and development meetings for staff

Monitoring and ensuring compliance with relevant laws, rules and codes within the practice's day-to-day operations

Proactively creating a positive and inclusive team culture and leading by example

Answering client and other enquiry calls, booking appointments and managing client queries (including issuing invoices and managing accounts)

Reporting back to and working collaboratively with senior staff regarding various aspects of the practice's performance and success, including regarding financial, operational, cultural and regulatory areas

Strong leaders with experience in the allied health industry are encouraged to apply

Essential skills include:
A minimum of 1 years experience in Practice Management

Experience with practice management software and Xero

Proficient computer skills (especially Apple products and Google software)

Good working knowledge of client funding support programs (including the NDIS, Medicare and private health)

Excellent organisation, communication and teamwork skills

Strong Attention to detail and effective multitasking under pressure

Ability to proactively identify areas for innovation and change, and implement policies, procedures and systems improvements

A true team player

Preferable skills include:
Qualifications in Business Administration/Management

Previous experience in the allied health industry

Good working knowledge of and/or experience working in Speech Pathology

Experience in supporting a business to be an NDIS provider

Experience in setting up a not for profit

If you are a warm, confident, organised and like-minded person who shares our passion for a values-based approach and is excited about the prospect of leading and growing a successful team... we cannot wait to hear from you

**Job Type**: Part-time

Pay: $30.00 - $40.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

Work Location: In person

Application Deadline: 14/07/2025
Expected Start Date: 04/08/2025