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Content Designer/writer

3 weeks ago

Sydney, Australia Department of Employment and Workplace Relations Full time

APS Level 6
- Brisbane, QLD, Sydney, NSW, Canberra, ACT, Hobart, TAS, Melbourne, VIC, Adelaide, SA, Perth, WA, Darwin, NT
- $94,332 - $103,731

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

**The Role**

We produce content for a range of mediums and channels, including:

- The WorkforceAustralia.gov.au website (both public-facing and authenticated content)
- The Workforce Australia app and Supervisor app
- The website Digital Assistant
- Knowledge base articles used by call centre staff
- Knowledge management (internal knowledge content).

As one of our content designer/writers, youll be a part of a dynamic, high-performing team working to make a difference in peoples lives.

**Duties and Responsibilities**

Responsibilities of the APS Level 6 Content Designer/Writer may include:

- Designing, planning and writing best practice digital content, in accordance with the Australian Government Style Manual, including accessibility and readability standards
- Ensuring content meets business and user needs and is easy to understand
- Using and contributing to departmental style guides, content patterns, strategies and policies
- Developing and maintaining relationships with stakeholders at all levels
- Using evidence, data and research to improve content and optimise the user experience
- Working with multidisciplinary teams in an agile project environment, using Azure Dev Ops to manage work
- Preparing documents, presentations and talking points and participating in workshops and planning events to develop requirements and features
- Working autonomously and as part of a team, providing support to content leads, channel leads, director and mentoring less experienced staff.

**How to Apply**
Applicants are required to provide up to a one-page summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

**Please refer to the Job Information Pack for more information about the role.**

Job Information Pack Opens in new window