Office All-rounder

We’re searching for a dynamic and versatile individual to become an essential part of our team based in Eltham for around 20-38 hours per week. In this multifaceted role, you will combine the responsibilities of an **Administration Legend, Receptionist, Personal Assistant to the Company Director, and Sales/Marketing Assistan**t. Your **positive attitude**, flexibility, and adaptability will be instrumental in ensuring the seamless functioning of our team.

As the first point of contact, your warm and professional demeanour will set the tone for our clients and visitors, creating a lasting impression. Your exceptional communication skills are not only about effective client interactions but also extend to crafting compelling **graphic design** content for our marketing efforts. Furthermore, your ability to coordinate and **organise events** will play a vital role in our marketing initiatives.

In addition to your receptionist duties, you will be the trusted Personal Assistant to our Company Director, managing schedules, appointments, and confidential information with the utmost discretion. Your efficiency and attention to detail will ensure that the Director’s day-to-day activities run smoothly, allowing her to focus on strategic priorities.

Working closely with our sales and marketing team, you will assist in various capacities to promote our products and services, nurture client relationships, and contribute to business growth. Your **proactive approach** and willingness to adapt to different roles and responsibilities will be highly valued in our team.

**The Job Description is as follows, but not limited to**:

- **Reception** - answering & managing all incoming calls, and meet and greet all walk ins
- **Personal Assistant** to the Company Director and the 2IC
- Collaborate with all sales & marketing activities to nurture leads, address queries, follow up quotes, make after sales calls and deliver exceptional customer service.
- Maintain our CRM and ensure all client information has been added and is accurate
- Assist with all **Social Media, Marketing & CRM/Sales Campaigns** for the company as well as our clients, including creating & scheduling engaging **social media posts **across platforms like Facebook, Instagram, and LinkedIn.
- Utilise **graphic design **skills for the creation of social media posts and promotional materials
- Assist with the creation and modification of systems and procedures to streamline operations.
- **Assist with the planning, and execution of **Promotional **Events**, both on and offline
- Build & retain relationships with all clients
- Ensure the office and training room are clean and tidy at all times

**Skills Required**:

- Demonstrated experience in a **customer-centric roles**, prioritising exceptional client service.
- **Canva **Experience
- A positive attitude and **BRILLIANT phone manner**:

- Meticulous attention to detail coupled with a proactive approach to problem-solving.
- Strong organisational skills, enabling effective multitasking and prioritization
- Ability to pick up new computer systems and software
- Enthusiastic, Flexible and not afraid to get your hands dirty or learn new skills with a varied workload

**Bonus Points if you have any of the following;**
- **Event Management** experience
- Sales & Marketing experience
- Super Star Graphic Design skills
- **ADVANCED **Word & Excel
- Super fast typing (over 80wpm)
- Experience in **social media management** and content creation across platforms such as Facebook, Instagram, and LinkedIn.
- Knowledge of **ServiceM8 & Pipedrive CRM**:

- Knowledge of writing Business Systems, Procedures and Checklists

**MUST LIKE BIG DOGS**, as we have a four-legged team member.

**Application Process**

**Please note**:
**Job Types**: Full-time, Part-time, Permanent

**Salary**: $50,000.00 - $75,000.00 per year

Expected hours: 20 - 38 per week

Schedule:

- Monday to Friday

Application Question(s):

- Do you like big dogs?
- What days/hours are you available to work?
- Do you smoke?
- What makes you a great team player?
- What Graphic Design software do you know?

**Experience**:

- Social media marketing: 1 year (preferred)
- Office management: 5 years (preferred)
- Personal assistant: 3 years (preferred)
- Event planning: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person