Assistant Cafe Venue Operator

4 days ago

Crib Point, Australia The Navy's Anchorage Full time

Full-time, Hospitality award Level 5
- Join a friendly team culture with a great work environment
- Benefit from professional development opportunities
- Training Support and Employee Mentoring Programs available
- Staff meals provided on shifts

**An exciting opportunity now exists to join our VIC team to support **managing** our **café, **bars and other **facilities at HMAS Cerberus**.**

**ABOUT US**

**The Navy's Anchorage** is a non-profit company that operates Canteens on Royal
Australian Navy Bases across Australia. We are passionate about and committed to
our purpose - to deliver a dynamic range of welfare and lifestyle benefits and
services to Royal Australian Navy members.

**ABOUT THE ROLE**

As the Assistant Venue Operator, you’ll be responsible for supporting the daily management of the outlets. You will be leading the team through busy service periods, staff training, proactively improving guest experience, and supporting inventory and financial management as required.

**ABOUT YOU**

You are someone who gets the job done - through your own efforts or through how you engage with and manage others. You don’t mind getting your hands dirty, stepping in when needed to do the daily tasks that are all part of working in a fast paced, customer focused food and beverage outlet.

You understand how this type of business operates and can quickly identify problems and resolve them. You can also recognise opportunities and take advantage of them to the benefit of customers and the business. You are proactive, results oriented with the ability to organise and multi-task.

You are calm and confident under pressure and also know how to have fun and enjoy the work you do. You relate well to others and know how to motivate and inspire others to give you their best.

Your career is important to you and you have the passion and abilities to be successful.

**We appreciate experience comes in many shapes and sizes, what we mean specifically is**:

- Experience leading a team within a busy, high volume hospitality environment
- Experience delivering exceptional customer service
- Exceptional communication skills
- Passion for inspiring, leading and developing your team
- Hands on hospitality experience / coffee experience desirable
- Be able to handle the physical traits of a hospitality business
- driver’s licenses - Auto and manual
- Understands the basics of Haccp and WHS
- Be able to use a POS system
- Have extensive experience of back of house POS system
- Understands working with a budget and KPI
- Have a good understanding of Microsoft office and Outlook.

Please note that you may be required to travel interstate for training, meetings or to back-fill at our other locations.

**HOW TO APPLY**

Please** provide a resume with a cover letter.

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