Building Attendant

1 week ago

Moonee Ponds, Australia Community Help Co Full time

**Role Details**

**Our day to day duties will include but not be limited to**:

- Deliver excellence in customer service. Acknowledge and greet all residents and guests with utmost courtesy.
- Support and assist the Building Manager. Oversee common areas. Report any asset issue, breakdown, or problems to Building Manager.
- Provide help and assistance to residents on building matters.
- Ensure all contractors are registered and signed in/out when onsite.
- Provide and assist external authorities (Fire Brigade, Police or Ambulance)
- Manage a small concierge & cleaning team.
- Assure prompt and positive action on all resident complaints, questions, concerns, and suggestions, as well as conduct quality assurance follow-up; respond to inquiries regarding services and building issues.
- Assist and coordinate with move-ins, move-outs and deliveries as necessary.
- Maintain the security of the building, ensuring unauthorised personal are removed and monitor CCTV

**To be successful in this role, you must have**:

- Applicant should have 1-2 years experience in Customer Service, preferably in concierge, hospitality, travel industry.
- Professional written and verbal communication skills
- Articulate in English language.
- Present a professional attitude and appearance
- Availability to work weekdays, weekends and public holidays
- Immediate Start

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