
Customer Service Representative Maryborough
1 week ago
We are a customer and community focused network of branch colleagues
- Together we can create brilliant customer experiences that matter
**Please note this is a 12month contract opportunity.**
**See yourself in our team**
The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
**Do work that matters**
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
**More specifically you will**:
- Build a personal connection with customers through meaningful conversations
- Work with customers to help them use our in-branch technology and digital banking options
- Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied
- Complete Financial Health Checks to assess customers’ financial needs and identify any changes
- Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist
- Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions
- Engage with customers by participating in community events and fundraising activities
- Look out for the safety and wellbeing of your team
- Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement
**We’re interested in hearing from people who**
- Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do
- Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs
- Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.
- At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. _
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 26/09/2024
-
Customer Banking Specialist Relief Maryborough
3 weeks ago
Sunshine Coast, Australia Commonwealth Bank Full timeThorough training program to kickstart your banking career Access to extensive employee benefits & discounts Be part of a collaborative and high-performing culture Please note:Monday to Friday 9.30am to 3.30pmSupport multiple branches across Maryborough & Sunshine coast Area—each day brings a new team, location, and opportunities to make an impact Do work...
-
Customer Banking Specialist Relief Maryborough
2 weeks ago
Sunshine Coast, Queensland, Australia Commonwealth Bank Full time $60,000 - $80,000 per yearThorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note:Monday to Friday 9.30am to 3.30pmSupport multiple branches across Maryborough & Sunshine coast Area—each day brings a new team, location, and opportunities to make an impactDo work that...
-
Team Member
2 weeks ago
Sunshine Coast, Australia 7-Eleven Full timeDo you love Slurpees and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for casual team members with Overnight availability to join the team in the Maryborough store. Being the face of your store, you will: - Delight your customers with service and store standards -...
-
Team Member
2 weeks ago
Sunshine Coast, Australia 7-Eleven Full timeDo you love Slurpees and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for casual team members with morning, afternoon, overnight and weekend availability to join the team in the new Maryborough store. Being the face of your store, you will: - Delight your customers with...
-
Customer Banking Specialist Relief Maryborough
2 weeks ago
Hervey Bay & Fraser Coast, Australia Commonwealth Bank - Retail Banking Services Full time $80,000 - $120,000 per yearPlease note:Monday to Friday 9.30am to 3.30pmSupport multiple branches across Maryborough & Sunshine coast Area-each day brings a new team, location, and opportunities to make an impactDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and...
-
Team Member
2 weeks ago
Sunshine Coast, Australia 7-Eleven Full timeDo you love Slurpees and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for 3 casual team members with Morning, Afternoon and Overnight availability to join the team in the Maryborough store. Being the face of your store, you will: - Delight your customers with service...
-
Team Member
2 days ago
Sunshine Coast, Australia 7-Eleven Full timeDo you love Slurpees and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for 2 casual team members with Overnight availability to join the team in the Maryborough store. Being the face of your store, you will: - Delight your customers with service and store standards -...
-
Team Member
2 weeks ago
Sunshine Coast, Australia 7-Eleven Full timeDo you love Slurpee’s and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for casual team members with Afternoon and Overnight availability to join the team in the Maryborough Store. Being the face of your store, you will: - Delight your customers with service and store...
-
Customer Service Representative
1 week ago
Gold Coast, Queensland, Australia Customer Service - Appliance Spare Parts Burleigh Heads Full timeGold Coast Location with onsite parking - Start ASAPRemuneration package includes base wage which is negotiable + super + monthly bonuses. 10 Days Personal leave per year, and four weeks Annual Leave.Doug Smith Spares distributes appliance parts throughout Australia, we are seeking a motivated, experienced person to join our great team at our Burleigh Heads...
-
Administrative Officer
7 days ago
Sunshine Coast, Australia Education Full time**About Us**: Welcome to Maryborough Special School. This school has a history of catering for students with a diverse range of abilities and specific educational requirements. We have a student enrolment of approximately 80 students from prep to year 12. At Maryborough Special School our vision is to create a school, which meets the learning needs of our...