Contact Service Officer

6 days ago

Melbourne, Australia The Royal Melbourne Hospital Full time

-Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: The Royal Melbourne Hospital
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 68387

**Contact Services Officer - Sustainability Support**
- ** Monday to Friday hours - Full time position, 80 hours per fortnight**:

- ** Salary packaging benefits + 5 weeks Annual Leave + Monthly ADO**:

- ** Located at RMH City Campus**

**About the role**:
Working within a multi-skilled team and reporting to the Helpdesk Manager. The contact services officer position will have a broad range of responsibilities, including:
- Help desk support
- Customer service
- Data entry
- Processing of purchase orders, invoices
- Administrational support to sustainability units
- Dispatching tasks to field technicians
- General administrative duties

**About you**:

- Proven experience in a Customer Service and phone help role
- Demonstrated administrative, planning, and organisational skills
- High attention to detail and demonstrated accuracy with data entry and management
- Demonstrated ability to deliver phone support and query resolution
- Ability to problem solve and access resources
- Experience working with digital maintenance systems or facilities management-based software
- Highly developed listening, communication and interpersonal skills.
- Ability to establish and build constructive working relationships at all levels
- Ability to accept direction and work autonomously as part of a team

**Benefit of working with the Royal Melbourne Hospital**

***
- Career progression opportunities to suit your professional development goals
- Enjoy excellent work-life balance working in a supportive and collaborative team
- Salary packaging, onsite car parking and, close to public transportInterested?If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.- For a confidential discussion please connect via the details below.

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