Factual Investigator

1 week ago


North Adelaide, Australia Procare Group Full time

Join a leading national provider of insurance risk and solutions services
- Excellent remuneration and bonus incentive structure on offer
- Comprehensive induction and ongoing support provided

Procare’s Factual Investigation Division are seeking motivated **Factual** **Investigators** experienced in** Workers Compensation and/or CTP investigations** to join our expanding team in Adelaide

**We are keen to hear from contractors who are established as a contracting entity or those seeking casual employment.**

**The Role**:

- Attend various locations, predominantly within Adelaide and a proportion of work across South Australia;
- Interview appropriate key parties taking statements, collate relevant evidence to produce detailed and accurate reports in a timely manner;
- Maintain effective and appropriate communication with our investigations support team and other relevant parties; and
- Prepare and draft factual reports.

**About You**:

- Hold a **Certificate III in Investigations;**:

- Have a current and valid **Investigators Licence**;
- Have a current and valid driver's licence and vehicle;
- Experience conducting Workers Compensation and/or CTP investigations is **mandatory**;
- Have **excellent written and verbal **skills;
- **Strong attention to detail **with the ability to effectively communicate both written and verbally.
- Are self-motivated and able to work within strict time frames.
- If a contractor: Set up as a Pty Ltd and have relevant insurances.

**What We Offer**:

- Competitive remuneration rates & employee benefits;
- Flexible arrangements - work from home or one of our conveniently located offices;
- A comprehensive induction and thorough training in our case management systems;
- Consistent workflow;
- Thorough training and ongoing support from our dedicated investigations support team; and
- Additional employee benefits for casual or permanent staff

**About Us**:
The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high quality services for our customers through every interaction.

We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.

**We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.



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