Promotions & Loyalty Marketing Manager Job in Perth

**Responsibilities**:
**Are you a retail marketing expert with experience in promotion campaigns, data driven insights and growing loyalty? Does the idea of owning the omnichannel experience to drive B&M and online sales excite you? How'd you like to play a vital role in the growth of a dynamic, WA owned and operated Pharmacy group?**

If this sounds like you, read on.

This is a full-time permanent position.

**Why Wizard Pharmacy Services?**

Wizard Pharmacy Services is the support office for one of the largest independent pharmacy brands based in Western Australia.

Our purpose is to enhance the quality of life through science and nature-based wellness solutions. We deliver a patient and customer centric business model and offer a distinct customer value proposition, a unique balance of strong promotional activity, great customer experience and value.

Our teams are our strength and we’re dedicated to becoming an employer of choice. We believe training & development of our team is a critical part of achieving success.

We are looking for someone to join our high performing marketing team. Someone with high energy that can manage priorities, work to deadlines and continually seeks to improveAnd, also have a lot of fun while supporting our customers journey to better health

**The Role**

Reporting to the General Marketing Manager, the Promotions & Loyalty Manager owns Wizard’s customer journey from driving purchase intent through to loyalty & advocacy. This involves leading our promotional program of 17 three-week campaign cycles to drive sales in-store and online, managing our Rewards program to increase CLTV, and driving the success of our marketing automation and personalisation strategy.

Your understanding and experience managing data driven, omnichannel marketing campaigns and demonstrated ability to build strong relationships and work with a variety of stakeholders will drive your success in this role.

You will also play a critical role in the planning and building of Wizard’s new ecommerce business.

**Areas of responsibility**
- Play a senior role in the Marketing team, leading the Promotions & Loyalty stream, living our values and driving our vision and purpose.
- Identify and report on insights, develop strategies and deliver tactics to maximise campaign performance, considering Online, B&M and Supplier Co-op targets.
- Increase CLTV & RFM measures of our loyalty program
- Development of Wizard’s Retail Media Network ‘Toolkit’ to maximise Supplier Co-op opportunities throughout the year.
- Drive success of our marketing automations and Rewards member comm’s.
- Help develop our online business model to drive the success for our Franchisees online.
- Manage our Ecommerce platform, increase traffic & drive online sales

**What we need from you**
- 8+ years of experience in the retail/online marketing and loyalty landscape, preferably in a similar role
- A Degree/Certificate in marketing or similar field
- A keen analytical mind. You love digging into data to gain and share insights into customer behaviour. Expert Excel knowledge is essential.
- Demonstrated understanding of omnichannel strategies and tactics. You’re as comfortable creating in-store campaigns as you are delivering online promotions
- Experience planning retail media network offerings is desirable but not essential
- Experience managing CRM and loyalty programs is essential. Experience using Salesforce and marketing automation SaaS tools highly desirable.
- Pharmacy, Health or FMCG Industry experience is desirable but not essential
- Results & outcome driven with excellent communication and leadership skills
- And most importantly, have a desire to learn and develop with the Brand, never resting for business as usual

**What we offer you**
- Join a fun, high performing team with a great team culture, in a growing, stable business
- Opportunity to make your mark with a growing brand, owning Wizard’s short term promotional & loyalty strategies.
- Competitive remuneration package
- Strong focus on professional development with internal & external training & coaching opportunities
- Work from home option one day per week
- ‘Massage Friday’ the last Friday of the month
- Future opportunities for growth We are a growing independent pharmacy brand, with big (but realistic) dreams of east coast expansion and look to have our team grow along with us.

Benefits