Parts Interpreter

2 days ago

Regents Park, Australia JLG Industries Inc Australia Branch Full time

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

JOB SUMMARY:
The Parts Interpreter role is a technical support position which assists customers in identifying spare parts and processing parts sales. The role requires a mechanically minded individual with a strong focus on customer satisfaction and complaint resolution.

The Parts Interpreter is responsible for accurate and timely communication with service technicians and workshop staff and supports the Business Development Managers and Sales staff where necessary to ensure strong customer relationship support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
- Ensure all enquiries are dealt with in a timely and professional manner
- Process customers quotations and orders, ensuring accuracy
- Follow up all customer enquiries on supply lead times, shipment methods and backorders
- Coordinate deliveries and supply from multiple supply locations to deliver in full where possible
- Proactively keep customers informed of any changes to their order and routinely follow up backorders
- Following up quotations with customers to further promote sales
- Ensure freight charges (local and international) are accurate to ensure recovery/margin
- Provide Proof of Deliveries and escalate freight delays to management as required
- Raise credit return forms as per JLG policy with required detail/information
- Process cash sale/walk in customers orders in line with company policies
- Escalate issues with manuals/OLE to technical services as needed
- Performing other general duties as required (including store duties and training as necessary)

  • Parts Interpreter

    7 days ago

    Regents Park, Australia JLG Industries Full time

    **About JLG** JLG Industries is a leading manufacturer and supplier of elevating work platforms, telehandlers and lighting towers. A global company and part of the Oshkosh Corporation, our mission is to make a difference in people's lives. Our innovative and award winning products allow people to work safely at height, returning home to their families and...

  • Auto Parts Interpreter

    1 week ago

    Osbourne Park, Western Australia, Australia Genuine Parts Company Full time $60,000 - $90,000 per year

    Assist our DIY and trade customers with technical product support, and impart your knowledge. Lead trade sales and build the credibility of the store. Rare Spares is the leader in the Australian Classic Holden & Ford restoration market and prides itself on exceptional customer service and quality products.If you're looking to join a company where...

  • Parts Interpreter

    7 days ago

    Regency Park, Australia Velocity Truck Centre Full time

    Attractive hourly rate + super + bonus - Permanent, full-time role based in Regency Park SA - Best in class manufacturer training + dedicated support from experienced leaders **Your Next Opportunity** **Daimler Trucks Adelaide** are seeking a service driven and committed **Parts Interpreter** to join our team on a permanent, full-time basis. As the face of...

  • Parts Interpreter

    1 week ago

    Regency Park, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMI Hino CMI Hino is one of the world's leading truck manufacturers, with a range covering light duty, car license trucks all the way to B Double rated prime movers. The brand comes with strong factory backing. Hino provide excellent in-house training programs, specialised tooling and the opportunity to work with leading edge technology. About the...

  • Parts Interpreter

    2 weeks ago

    Wetherill Park, Australia Adaptalift Group Full time

    Materials Handling & Mobile Equipment - Full Time Permanent Position. Monday - Friday 8am to 4pm. - Wetherill Park Location **The Role**: **What will you be doing?** - Interpreting requests, identifying required parts and checking stock availability - Providing regular updates to internal and external customers - Ordering and receipting stock and arranging...

  • Parts Interpreter

    2 weeks ago

    Osborne Park, Australia Eagers Automotive Full time

    Permanent full time position | Northern suburbs - Osborne Park - Attractive salary + employee benefits - Career and development opportunities in a national company **Eagers Automotive (AHG) **is seeking a senior Parts Interpreter looking to take the next step into Management. Excellent opportunity to join our team at **Chrysler Jeep & Dodge **dealership...

  • Apprentice Parts Interpreter

    1 week ago

    Regency Park, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMI Hino CMI Hino is one of the world's leading truck manufacturers, with a range covering light duty, car license trucks all the way to B Double rated prime movers. The brand comes with strong factory backing. Hino provide excellent in-house training programs, specialised tooling and the opportunity to work with leading edge technology. About the...

  • Spare Parts Interpreter

    7 days ago

    Regency Park, Australia RMB Service Group Full time

    Our family owned and operated business has a great opportunity for a **Parts Interpreter** to join our growing team in Regency Park located 20 minutes from the CBD. This role can be suited to someone with experience but not limited to, so if you are keen and are looking to get into the ever-expanding vehicle industry then this is the role for you. The ideal...

  • Parts Interpreter

    5 days ago

    Osborne Park, Australia Eagers Automotive Full time

    Join a well-known band - Porsche - Learning & Development opportunities - Friendly & high-performance working environment **Eagers Automotive (AHG)** is currently seeking a **Parts Interpreter** to join our dynamic team in **Porsche Centre Perth.** Reporting to the Parts Manager, you will be responsible for contributing to an efficient and profitable parts...

  • Parts Interpeter

    5 days ago

    Regents Park, Australia JLG Full time

    **About JLG, an Oshkosh company** **JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training...