Clinical Applications Support
2 weeks ago
Location: Western Region | Ballarat
Job type: Full time
Organisation: Grampians Health
**Salary**: Salary not specified
Occupation: IT and Telecommunications
Reference: 15786
**Clinical Applications Support - Referral Management System (RMS)**
**Fixed term full-time (3 years)**
**80 hours per fortnight including monthly ADO**
**$83,657.60 p.a**
**About Grampians Health**
Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.
This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.
A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.
Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.
**About the role**
The purpose of this role is to:
- Support delivery of training in conjunction with business units
- Review and management of tickets raised by users on the support portal
- Liaise with Application Support team members, GH-Ballarat Integration Analyst, and RMS vendor to identify and solve issues
- Maintain system functionality and user access
- Assist with system upgrade and bug fix testing and deployment
- Assist with development work as directed and in line with organisational/regional priorities
**Grampians Health Culture & Benefits**
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Discounted on-site parking
- Access to discounted health club membership
- Staff rewards and recognition programs
**Ballarat Region**
- Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.
**How to apply**
Click **APPLY** or contact Claire Bridson, Senior Applications Manager on 0467 713 162 for a confidential discussion.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._
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