Service Officer Payroll

Division: Corporate Services
- Location: Goulburn, NSW, AU, 2580
- Req ID: 74071

**Service Officer Payroll**

**Location - Goulburn**

**Employment type -** Ongoing full-time role and Temporary full-time role up to 30 January 2026**

**Salary -**$82,193.00 pa - $90,001.00 pa, plus employer's contribution to superannuation and annual leave loading**

**Your role**

As a Service Officer you will be responsible for the End-to-End processing - Onboarding, Offboarding and Master data changes. This role will also provide a high level of payroll processing and customer service in compliance with award, taxation, legislative and audit requirements to facilitate the payment of current employee entitlements.

**What you’ll do**

As a Service Officer (Payroll) you will provide payroll administration services following procedures and customer experience principles in all interactions to ensure the enterprise resourcing planning system is accurate and up to date and to meet service levels.

The Team works together within a culture of mutual respect, honesty and integrity. There is strong collaboration and support for all members of the team,

Large team environment, high volume workload. Flexible work arrangements are available.

**What we’re looking for**

We are looking for someone who:

- Has the ability to work autonomously but also well in a large team in a high-volume, ever-changing work environment.
- Is confident to question and suggest improvements.
- Has understanding or willing to understand legislative requirements for employee payments.
- Displays resilience and courage, is accountable, a quick learner and able to plan and prioritise their work.
- Experience in using a payroll system is highly regarded but not a requirement.
- Experience in working in high volume environment
- Understanding and knowledge of payroll entitlements

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close**Wednesday, 14 May 2026 at 11:59 pm AEST.**

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

**_The Welcome Experience_**:
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.