Delivery Executive

Requisition ID: 435522
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T5PF
Grade Level: 1
Hiring Manager: Martin Zustak
Recruiter Name: Mike Woo
Additional Locations:
**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from

**Lead the Future of ERP Migrations - Join Our Centre of Excellence**

Are you passionate about the power of the cloud? Are you ready to help Australia's public sector unlock greater efficiency and productivity through smarter ERP migrations?

Join SAP and lead a bold new initiative that’s redefining how key government agencies move to the cloud.

With the creation of a Centre of Excellence (CoE) for Federal Australian Agencies we’re building a high-performance team to guide major agencies through the _how _of ERP migration — with proven strategy, expert delivery, and scalable, lasting impact.

This is your chance to set new industry benchmarks and drive real transformation where it matters most.

**About the Role**:
The Delivery Executive is a critical member of the Delivery Success team within the SAP Customer Services & Delivery (CS&D) ANZ business and integral to the successful delivery of SAP cloud projects

The Delivery Executive ensures adherence to appropriate methodologies around Project & Program management. Experience with SAP’s Activate methodology or equivalent is desirable.

The Delivery Executive also assists during the Bid Phase of the customer engagement by providing input into the proposal especially around delivery methodology and delivery model, project structure, organization, scoping, estimation and risk assessment.

The Delivery Executive is:
- Responsible for delivery, governance and outcomes of SAP Cloud projects throughout all stages of the delivery lifecycle
- A trusted partner for our customers, partners, internal leadership and key stakeholders
- Responsible for communicating and coordinating with employees at all levels of the organization including senior management, consultants and vendor resources
- Drives the establishment of plans, schedules, tasks, as well as identifying risks, determining mitigations and contingencies, and reporting the status of projects, plus other project management activities.
- Provides senior leadership to critical and strategic engagements and drives the delivery of project outcomes as defined in the relevant contractual documents
- Supports the development of mutually agreed customer success criteria for the project engagements
- Delivers successful outcomes as per the agreed commercial framework, SAP delivery methodology, relevant project management standards and tools which includes SAP Activate, SAP Rise Methodology, Clean Core principles and utilises the integrated tool chain
- Delivers projects and engagements in line with KPIs, Revenue Targets and Margin expectations
- Leads and works across matrixed CS&D teams to support the delivery of seamless customer experience and delivery success across the wider services and support portfolio including Preferred Success, Cloud Application Services, Training & Adoption, Sovereign Cloud Delivery, Enterprise Cloud Services Delivery, Product and Cloud Infrastructure Support
- Being a team player and knowledge sharing with peers is an essential part of the SAP culture.

**Key Responsibilities**:
Excellent facilitation and communication skills are essential, as is the ability to effectively engage with executive stakeholders, partners, and SAP account teams. Other key competencies of this role include the ability to:
**Sales Support and Opportunity Management**
- Represent delivery to drive and define the project scope, schedule (including dependencies and integration components), resourcing, effort estimations and risk assessment for key deals and opportunities
- Support solutioning of deals so that they can be delivered successfully from customer outcomes perspective but also from a delivery and financial perspective.
- Ensure appropriate methodologies are incorporated, including usage of SAP accelerators, tailored to Customer needs to commercial documents
- Contribute to Project Proposal Reviews conducted with the customer by advocating the project delivery plan and Cloud Project Delivery approach

**Executional excellence**:

- Ability to consistently achieve results and exceed targets.
- Monitor revenue, margin and take corrective action to ensure commitments