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Veterinary Customer Care Manager
2 weeks ago
Randwick VetMed is a leading, established & innovative practice that is part of the VetMed Group. VetMed Randwick is based in the heart of the Eastern Suburbs NSW. We have a state of the art Animal Hospital offering the latest surgical equipment & facilities to our customers.
Do you possess...
- 3+ years of outstanding customer service management & genuine client care
- Experience leading a team
- Comfortable taking initiative and making decisions
- Self starter, flexible and proactive
- Strong work ethic & team player
- Strong, efficient computer & data entry skills
- An eye for detail
- Forward thinking & planning
- Desire to learn and join a progressive team of passionate professionals
In this challenging hands-on role you will be responsible for delivering excellent customer care to our clients and their pets. Tasks include and not limited too, answering client calls, booking appointments/surgeries, checking in patients, problem solving, general office admin tasks, meeting and greeting clients and their pets. Team development, training and identifying areas of improvement is an ongoing success to providing excellent customer service.
What we can offer you.
Fun, friendly and outgoing group of people
Large, purpose built veterinary hospital and professional working environment
Progressive & highly regarded group of practices
Opportunity to join a passionate & highly skilled team of Veterinary professionals
Ongoing professional/career development for you
**Salary**: $60,000.00 - $70,000.00 per year
**Benefits**:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Randwick, NSW 2031: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 3 years (required)
Licence/Certification:
- Full Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location: In person