Territory and Capacity Planning Analyst

Bring your analytical skillset and curious mindset to this role, supporting our Sales teams- Join a high-performing team of sales operations, analytics and insights specialists- Permanent position, Melbourne location - flexible hybrid work environment

We're REA

An Australian start-up success story we're quietly proud of.

From a garage in Melbourne to the global stage is an achievement we're humbled by. Our idea to put pictures of houses on the internet has blossomed since 1995, and we now have businesses across Australia, Asia, India and North America.

We’re proud to have been named one of Australia’s Best Workplaces for the second year running. This recognition is a great proof point of our unique and special culture. A culture that is driven by our people, our values, and our commitment to making a difference in the community.

Where the Sales Strategy & Operations team fits in

The Territory & Capacity Planning Analyst sits within the Sales Strategy & Sales Operations Team. Sales Strategy & Sales Operations is a pillar of the Customer Excellence Team which consists of Sales Strategy & Sales Operations, Sales Enablement and Sales Learning and Development.

The Sales Operations team are the guardians of Sales incentives and Sales capacity planning. We own Sales performance KPI tracking & insights and define best-in-class benchmarks of Sales performance.

What the role is all about:
The Territory & Capacity Planning Analyst role, reporting into the Senior Commissions and Incentives Manager, helps ensure we manage sales capacity effectively and our territories are functioning efficiently. This role helps drive sales performance territory tracking overlaying market conditions, revenue trends and customer sentiment insights to achieve best-in-class benchmarks of Sales coverage. A key role that continually evaluates and makes recommendations to shift the needle on sales capacity and territory mapping to drive positive revenue and customer sentiment outcomes.

While no two days are likely to be the same in this role, typical activities and accountabilities will include:
- Drive Sales performance territory tracking using market conditions, revenue trends and customer sentiment insights to achieve best-in-class benchmarks of Sales coverage- Support Senior Commissions and Incentives Manager with commission scheme process if and when required- Continually evaluate and make recommendations on sales capacity and territory adjustments to drive revenue and customer sentiment improvements- Own the evolution and adoption of our territory tracking reporting suite for Sales across multiple platforms- Work closely with the broader sales operations team and customer excellence functions to optimise how our sales people perform in relation to business performance- Ensure our metrics and definitions are consistent and understood across the group- Work with closely with sales enablement to ensure sales capacity support go-to-market plans and focus areas- Collaborate with sales enablement and senior leadership on sales adoption of territory management reporting- Simplify large volumes of data into compelling and insightful dashboards or messages to share with key stakeholders- Present insights and communicate recommendations based on analysing results- System Administration to update Territory/ assignment changes in CRM system

What we’re looking for- A team player with strong communication and interpersonal skills- Experience in producing reports, analysis and commentary for senior management including ability to tailor reports to different levels of management- Proven ability to undertake complex data and statistical analysis to segment data- Storytelling using data and visualisation tools ie Tableau or other data visualisation- Knowledge of CRM systems ie Salesforce is advantageous.

But we don’t just look for someone based on their skills and expertise. It’s our connection, acceptance and genuine care for each other that makes REA a great place to work. That means you also need to be:
Savvy minded and have curiosity to think a little left of field / outside the box- A strong and creative communicator- Friendly, approachable and have good relationship management skills- An avid contributor to our inclusive culture - we celebrate different perspectives and all play an active role in creating a sense of belonging

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development - both professionally and personally. Your experience with us is something we take seriously.

We offer:
- A flexible working environment, meaning we strike the balance of what you need and what works for the business (and yes, our leaders fully understand the benefits of working flexibly)- A hybrid approach to the future of work
Generous and flexible parental leave offering for primary and secondary ca