Animal Management Officer

**Animal Management Officer**:
**Job no**: 497280

**Work type**: Permanent Full Time

**Classification**: Band 5 ($74,858- $84,918 pa)

**Categories**: Administration & Support, Customer Service, Environment & Sustainability, Local Laws, Compliance & Regulation

**Create our future together at the City of Greater Geelong**
At City of Greater Geelong, we are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong on Wadawurrung country such a great place to live, work and study.

We’re going through an exciting period of change that will help us serve our community better. From digital modernisation to the contemporary, sustainable office we’re building in Central Geelong, now more than ever is a great time to join our team at the City of Greater Geelong.

Our Community is made up of diverse people from all walks of life, and it’s important to us that our workforce represents and celebrates this strength.

We encourage great people from all backgrounds to join us. We encourage authenticity, because inclusion makes us stronger.

If you’re excited about working together to create a Clever and Creative Greater Geelong, and joining a workplace where all people can thrive, then hit **apply** - we’d love to meet you

**About the Role**
This position acts as an Authorised Officer for Council, working as part of the Health & Local Laws Animal Management Team. You will be responsible for assisting with the implementation and administration of Council policies, Domestic Animal Management Plan and state legislation relating to domestic animals and livestock, including the investigation and preparation of legal briefs in relation to breaches of legislation.

Our municipality covers 1256 square km’s, over 250km of beaches, trails and paths and 39,000 registered domestic animals, and you will be part of a team responsible for delivering one of the largest Animal Management Programs in Victoria. The combination of dense residential and significant rural holdings adds a certain level of complexity to the role.

You will be assigned a designated area of the Geelong region and respond to customer service requests on a range of issues related to domestic animals and livestock. You will build relationships with members of the community by providing guidance, support, education and advice regarding responsible pet ownership.

Key responsibilities include:

- Promptly attend to and monitor customer requests/complaints providing feedback to complainants in accordance with Council’s Service Commitments.
- Conduct complex investigations related to breaches of legislation, including serious dog attacks, complex nuisance complaints, animals found at large, wandering livestock and others.
- Seize and impound domestic animals and livestock.
- Work collaboratively with state agencies in emergency response situations; including executing warrants, safely securing scenes for state agencies to proceed with their duties and ensuring animal safety in emergencies.
- Proactively patrol the municipality for breaches of state legislation and local dog control orders. Follow up with enforcement action including preparation of legal directive Notices and the issuance of infringements.
- Participate in the emergency after hours on-call roster providing for a 24hour, 7day service to the community

**About you**
To be successful in this role, you will be a resilient, customer service focused team player, who is equally able to work autonomously. You have an understanding of evidence gathering processes, research and the preparation of legal briefs. You have the ability to identify and safely handle domestic animals and livestock and understand their needs and condition.

You must be able to communicate and engage with a diverse range of people, problem solve, and be agile in your decision making. You have a continuous improvement mindset and enjoy a challenge.

You will require (or willingness to undertake) the Certificate IV Government - Statutory Compliance and/or Certificate IV Animal Control and Regulation or other tertiary qualifications recognised by Council as consistent with the requirements of the position; or relevant experience in a similar role.

**A career with us**
With flexible working options, our people have choice in how and where they work. Our employees connect with us from across the Greater Geelong region and beyond.

Central Geelong-based City employees are moving to our new Civic Precinct, Wurriki Nyal. Meaning ‘speak and talk together’ in local Wadawurrung language. Wurriki Nyal sets the benchmark for what a sustainable, inclusive and culturally safe workplace can be, including industry leading sustainability standards, a flexible and people-focused design, safe and inclusive spaces and public realm.

We’re committed to supporting better accessibility f