Hardware Technician

Hardware Technician - Western Australia

We are leaders in the out-of-home entertainment industry and we’re expanding and growing every week. At iPlay Australia, we love creating new experiences for our customers.

iPlay Australia is a national leader in family entertainment centres, offering something for everyone. Whether you want to entertain the kids, book your next party, organise a school excursion, or even plan a creative date night - we’ve got you covered.

We are currently looking for a Hardware Technician to join our growing iPlay team in Western Australia. This hands-on role is key to keeping our venues running smoothly. You will use your technical skills to support and maintain our systems, repair hardware, and provide essential IT support across our venue operations.

At iPlay, we value integrity and honesty above all else. We’re committed to giving our customers the best possible experience every time they visit. If you think you can help us deliver outstanding service, we want to hear from you

About the Role:
Your role will be a Hardware Technician servicing our Western Australia venues, including iPlay Carousel, iPlay Rockingham, and iPlay Whitfords, as well as other sites as required.

You will travel between these venues to repair and maintain arcade machines, ensuring they operate at their best. You’ll work closely with the Regional Manager and Venue Managers when support is needed.

We’re looking for someone who is dedicated, a quick learner, and focused on keeping machine downtime to an absolute minimum.

Responsibilities and Tasks:

- Ensuring the software and hardware program or machine on a daily basis.
- Respond to any queries regarding software and hardware problems and determine requirements to provide solutions.
- Ensure the sufficient usage and maintenance of all equipment.
- Assist with computer systems, including installing, testing, repairing, configuring, and other required tasks.
- Strong experience in an electronic, auto or audio-visual technician role, or in an electrical/electronic/technical field.
- Repairing white goods or computer hardware, or experience repairing audio-visual equipment or associated technologies.
- Ability to review equipment, identify errors and provide solutions in a timely manner.
- Proactively carry out preventative maintenance.
- Ability to work unsupervised.
- Great communication and problem-solving skills.
- Flexible availability for various shifts including weekends, public and school holidays.
- A current driver’s licence is a must.

Minimum Requirements
- 1+ years’ experience as a hardware technician or in a similar role.
- Relevant Diploma or equivalent qualification.
- Strong computer skills and willingness to learn new systems.
- Excellent attention to detail and analytical ability.
- Enthusiastic, positive attitude and able to achieve set targets.
- National Police Check completed within the last 30 days.

iPlay Australia is an equal opportunity employer and we highly value both gender and cultural diversity in our company.

Pay: $60,000.00 - $70,000.00 per year

Application Question(s):

- How many years' experience do you have as a Hardware Technician?
- Do you have a current Australian driver's license?
- Do you have a current Police Check (National Police Certificate) for employment?
- Are you willing to undergo a pre-employment medical check?
- Do you own or have regular access to a car?
- Are you available to work public holidays?
- Are you willing to relocate for this role?
- What's your expected annual base salary?
- What type of driver's license do you have? Will you drive around Frankston for work (reimbursed kms or company car provided)?
- How much notice are you required to give your current employer?
- What are your current rights to work in Australia?

Work Location: In person