Receptionist - Concierge Mindplace Collins Street and Kew

4 days ago

Melbourne, Australia Bupa Full time

At Bupa, we’re reimagining healthcare - and we want _you_ to be at the heart of it. We’re proud to be launching 2x brand-new **Bupa Mindplace** mental health clinic in early September, right in the heart of **Kew and Melbourne’s CBD on Collins Street**- and this is your chance to step into an exciting opportunity with huge potential for _growth, development_, and _impact_.

**Why Bupa?**
- Stability & Growth - Join an organisation that offers long-term career opportunities and professional development, ensuring your career grows as we expand our services
- Innovation in Care - Be part of an organisation committed to transforming healthcare through research, digital solutions, and person-centred care
- Significant Bupa product and service discounts - up to 40% health insurance discount
- Paid parental leave
- Reward and recognition programs
- Opportunity to build your career with a Global leader in healthcare
- Full-time permanent position in our brand-new purpose-built Collins Street, Melbourne practice

At Bupa, we’re not just providing healthcare - we’re reimagining it. We believe that with the right team and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.

**We are looking for**:

- _ 1 x Full Time Receptionist (Monday to Friday between 8:30am - 5pm) (Collins Street, Melbourne CBD)_
- _ 1 x Full Time Receptionist (Monday to Friday between 8:30am - 5pm) (Kew, Melbourne)_

**About the opportunity**:
As a **Receptionist**you’ll be benefiting from exceptional development opportunities to take you as far as you want to go;
- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- processing payments via EFTPOS, HICAPs and Medicare
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

**Who we’re looking for?**
- Available to work full-time, Monday to Friday
- Clinics opens in early September with training to commence earlier in our South Yarra clinic
- ** Previous Psychology Reception experience will be highly considered**:

- ** This role is flexible to be job shared for psychology students looking for 2-3 days per week.**:

- Experience with Best Practice Software is preferable
- You're a motivated self-starter, this is a fast paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner

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