Outbound Sales Consultant

7 days ago

Melbourne, Australia ANZ Full time

**The Opportunity**:
We are searching for an Outbound Sales member to build rapport with multiple stakeholders and encourage different channels of revenue. To transform leads in the Small and Medium Enterprise (SME) segment, mostly coming from the referral’s activity and digital campaigns and will report to the Sales Manager Outbound Sales. You will take personal responsibility for delivering high-quality interactions whilst demonstrating the ability to provide appropriate payment solutions.

**Your day-to-day responsibilities include**:

- Convert sales opportunities into profitable new business signings to meet sales and revenue targets
- Understand merchant business needs by performing an accurate assessment of transaction volumes and turnover
- Recommend appropriate merchant solutions and provide the merchant with a pricing structure that maximises profitability, whilst remaining competitive
- Proactively anticipate requirements by understanding merchants’ current and future business needs
- Seek out and take advantage of new business opportunities
- Take personal responsibility for delivering high-quality customer interactions
- Demonstrate service standards in all customer interactions
- Be able to manage own time and adhere to rosters as required
- Maintain quality service levels
- Achieve set conversion rate targets
- Maintain knowledge of products and processes
- Work collaboratively with colleagues to help the team be more successful
- Develop personal strategies to improve outcomes
- Support and actively assist other team members in the work of the team
- Share successes and ideas within the team
- Compliance to policies

**Skills we would like**:

- Sales focus
- Result oriented
- Understanding of compliance
- Negotiation skills
- Business savvy
- Ability to work in a fast-paced environment
- Experience working on sales targets is preferred, but not required
- Knows when to provide alternative solutions to meet customer needs and ensuring a results-focused and customer first mind set

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