Tenancy Assistant

**Introduction**:
**Join us and share our Vision**:
‘All people affordably housed in neighborhoods that support life opportunities’

Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.

**Description**:
We have an exciting opportunity available for a Tenancy Assistant based in our Mandurah office to provide 13 months Maternity Leave Cover. We are not only seeking someone who naturally aligns with our culture but is also connected to contributing to improved outcomes for our clients.

The Tenancy Assistant is responsible in aiding a team of Tenancy Officers within the portfolio in the provision of person-centred tenancy allocations and management of Housing Choices WA properties. Tasks involved in the role include sensitive allocations, accurate records management, collaborative communication with referrers and other administrative support on a needs basis.

We seek an organised individual with a strong administration and time management skills who is an effective communicator. To be successful you will need to demonstrate that you have high attention to detail the capacity to engage with a wide cross section of individuals and an ability to prioritise workloads.

Download a copy of the Position Description here.

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**Skills and Experiences**:
**About You**:
Relevant training or qualification in business, administration or experience within the community, housing or transferable sector is preferred but not essential.
Demonstrated willingness and ability to follow and adhere to established processes and procedures and to work with good attention to detail.
Confident communicator, with demonstrated ability to interact sensitively and professionally with clients and stakeholders.
Clear, concise and effective communication style.
Strong person-centred values.
Ability to take direction accurately.
Ability to manage conflicting priorities and high work volumes without affecting quality of service delivery.

What we offer in return

Great location
Generous leave entitlements
Flexible working arrangements
Salary Packaging for living expenses, meal and entertainment expenses

Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)
Agree and comply with Child Safety policies and procedures
Provide a current driver’s license and willingness to travel across Housing Choices’ locations, if and as required.

For an informal discussion about the role, please contact Claire Quinn Tenancy Services Manager on 08 9534 0400.