Loss Prevention Analyst

Company Description
- Make your mark within a leading global fashion company
- A role you can grow into
- Fun, collaborative and inclusive team environment
- Flexible working arrangement and great perks

At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

Help us reimagine the future of an entire industry, making everyone look, feel and do good.

Be proud of where you came from & amazed by where you’ll go.

**Be yourself & more at H&M**

**Job Description**:
As the Loss Prevention Analyst & Store Auditor, you hold a dual role. You contribute to maximising profitable selling by taking ownership of a loss prevention system to drive reduced losses caused by shrinkage. You also support the execution of a strong compliance audit program through visits to our stores across Australia and New Zealand.

You work closely with a team of specialised roles in the Security Department to support our store and Support Office teams in ensuring that H&M Group is a place where employees and customers can feel safe and secure.

**Key responsibilities include**
- Overseeing and managing a loss prevention management system to prevent and minimise losses:_
- Analyse POS data using the loss prevention system
- Prepare and analyse predefined store audit reports in the loss prevention management system
- Investigate and follow up on deviating activities with focus on training needs, routines and frauds
- Supporting the security department in executing fraudulent investigations and interviews
- You ensure that the stores are compliant with security and safety standards by completing Store audits:_
- Through good planning ensure that the stores in your area receive the correct number of store audits based on their classification
- Support the store management to achieve store audit expectations and action plans
- Aligning with Area Teams and the Security Team of the required actions after a store audit
- You follow up main KPIs and support actions to increase profit, balancing long and short-term goals:_
- Ensure profitability by reducing the losses caused by shrinkage and other identified theft
- Support the store teams in their Loss Prevention action plans
- Support the stores with inventory preparation during the inventory to secure the accuracy of the count and data

**Qualifications**:

- Relevant experience in safety and security routines
- Logical/analytical thinking, a strong interest in data and problem-solving ability
- Strong desire to learn and develop new skills
- Good organisational and planning skills
- Positive attitude to change and embracing challenges
- Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration
- Team focused and customer centric; you understand that the store teams are our customers and provide proactive and efficient support to them
- Strong communication skills in both verbal and written English
- Competence with Office 365 tools
- University degree (or equivalent) is optional; other trainings/certificates professional courses relevant to the role can be an asset

Additional Information

**What’s in it for you?**
- A workplace that encourages work life balance with flexible working arrangements
- Centrally located modern office with ergonomic work stations for all team members
- Receive 25% off H&M and other H&M Group brands
- Continuous learning and development opportunities within a global business
- Up to 26 weeks paid parental leave for eligible team members
- Access to a free 24/7 wellbeing provider
- Enjoy your birthday with an extra day of leave