Product Quality Specialist

Oh what a feeling

We are so much more than just the sum of our parts. Our strength comes from working together, sharing ideas to always find new ways to progress. Together, we are Toyota.- We offer flexible hours and workspaces, with a hybrid of working from home and the office- 13% Superannuation l 14 Weeks Primary Carers Leave Full Pay l Subsidised/Allocated Vehicle- Free School Holiday Sessions l 24/7 Free Employee Assistance Program

At Toyota we celebrate individual differences. You don’t need to meet 100% of the criteria to apply. We’d still love to hear from you.

We’re working towards a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at Toyota.

Our people are on a mission to create a future mobility society, where movement is possible and accessible for everyone.

For example, Toyota is developing a range of sustainable mobility services and transportation solutions to better help you and our planet: from battery electric vehicles to remote-controlled robotics (you may have seen these at the Tokyo Olympics).

We’ve also just launched KINTO, a car sharing and car rental service to support both our Environmental and Mobility goals.

We are heavily invested in sustainability; Toyota's ambition is to achieve zero emissions by 2050.

Toyota is a place where difference is celebrated. We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.

We do this through employee community engagement, mentorship programs, and our annual Women’s Conference.

Our two longest serving employees have been with us for over 42 years. We’re also proud to have more than 100 employees over 25 years’ service. Together, we are Toyota.

What you’ll contribute to

The Product Quality Specialist will be based from Altona North, and is primarily responsible for supporting product quality activities in order to ensure new model vehicles exceed local market quality expectations. This role also supports technical investigations into identified product quality concerns to develop countermeasures that maximise guest satisfaction and safety.

A major component of this role will be working across various projects within Guest First to improve systems and processes. You will be involved with Emissions Testing regulatory requirements, as well as initiatives around Quality Assurance of accessorised vehicles and in-car multi-media devices

How you’ll make an impact- Implement agreed product quality monitoring and reporting systems, processes and procedures consistent with policies to ensure local market customer quality expectation is promoted to designers and manufacturers- Assists with projects relating to service performance and product performance in the Australian market to contribute to the achievement of Guest First objectives- Implements agreed field issue investigation and resolution systems, processes and procedures consistent with policies to ensure Early Detection Early Resolution (EDER) of product quality- Assists in root cause investigation of field technical problems collecting, inspecting and analysing all necessary information, data, parts and vehicles- Maintain reporting systems to provide the business with accurate and timely information to support planning, budgeting and forecasting activities

Your attributes - If you’ve got one or more, we’d love to hear from you- Degree or qualification in Engineering or equivalent experience in relevant industry- Experience in Automotive, Mechanical or Engineering highly desired- Intermediate experience with Excel- Builds partnerships and works collaboratively with internal and external stakeholders- Administration experience in vehicle tracking, budgeting, basic project management essential for the day-to-day tasks of this role- Full Victorian driver’s license required for transportation of vehicles

Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:
- Flexible hours and workspaces & a school holiday program- Career Development plans & Promotions and Rotations Program- 14 weeks paid primary carers leave & 4 weeks paid parental leave for secondary carers- Wellness facilities & Employee Assistance Program- 5 days paid domestic and family violence leave- 13% superannuation & a yearly contribution to your private health insurance- Paid volunteer days to support your community- Partially or Fully Subsided Motor vehicle

You’re welcome to find out more by visiting our careers page:
- We are an equal opportunity employer. We celebrate diversity and ar