Waiter/ Waitress

1 week ago

Underwood, Australia Mi Casa Cafe Full time

We are looking for experienced Wait Staff with outstanding customer service. Great service attendants are the face of our store and the first point of contact with customers. Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.

**Responsibilities**:

- Welcome customers and lead them to their seats
- Introduce our menus and describe different dishes and drinks
- Make recommendations on specialties
- Take orders
- Deliver orders to the table in a timely manner
- Adhere to food, sanitary and safety standards
- Inspect the quality and looks of the dishes, making sure they uphold standards
- Identify and resolve any special requirements, wants and needs of customers
- Handle complaints
- Deliver checks and accept payment
- Collaborate closely with other staff members
- Clear tables and keep the entire floor clean at all times

About you:

- Minimum 1 year cafe experience;
- You must have an excellent customer service focus
- You are people oriented, a talented multitasked, and always greet people joyfully and happily.
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Must be fast paced with urgency and speed

**Job Types**: Full-time, Part-time, Permanent, Casual
Part-time hours: 10 - 40 per week

**Salary**: $13.36 - $27.46 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

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