Premium Support Coordinator

3 days ago

Perth, Australia Premium Mechanical Group Full time

**Premium Support Coordinator**:

- **Location**:Perth
- 12 month fixed term contract with the possibility for extension or permanency
- Coordinate a team of dedicated & experienced shut down employees
- Join our highly dedicated and supportive team

**Premium Mechanical Group (PMG) **specialises in providing high-quality maintenance solutions to the mining, construction, civil, and transport industries. PMG brings a fresh, dynamic approach to maintenance solutions within the Mining Industry. Our core values of safety, quality services and excellence are integral to the day to day operations of the business to which it is no surprise PMG have achieved continual growth over the past 16 years.

**The Role**:
As the Premium Support Coordinator you will be responsible for building relationships and executing the activities of the team to deliver quality diagnostic, maintenance, and repairs for the success of our extensive customer group. The role is based in the Head Office in O’Connor, WA. We are ideally looking for someone who is proactive, organised, and a natural communicator who brings innovative ideas to the team. The main responsibilities of the role include:

- High level of detail and ownership to Roster Management
- Strategically implementing work schedules for clients and employees
- Ability to ensure maintenance projects abide by company policies and procedures
- Ability to deliver to deadlines and effective planning and organisational skills
- Proven experience in cost control, goal setting and effective implementation of resources
- A strong understanding of HSE Policies, procedures and regulations within the Mining Industry
- Updating job packs, analysing client needs and identifying opportunities for future growth
- Maintaining and building on existing and new business relationships at a corporate level
- Ability to identify employee growth and retention through understanding your teams skills

**To be eligible for the role, you must meet the following criteria**:

- A team player that enjoys success
- Planning and scheduling experience (desirable)
- 2+ years experience in Scheduling, Planning, Management role or similar (desirable)
- Strong leadership capabilities, active listening as well as strong analytical skills
- Competent at conducting client and employee meetings
- Must be flexible with work hours

This is an exciting opportunity whereby you will join a progressive team of motivated, like-minded personnel. You will receive your own office facilities (phone and laptop included), a generous base salary with a long list of employee benefits along with a team that promotes personal growth and work/family balanced lifestyle.

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