Case Manager
7 days ago
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
Case Manager
Do Something meaningful.
- At Sedgwick caring counts_
- Join our Team and help make a difference, where every day taking care of others is at the core of everything we do._
Are you looking for a job that will take your skills to the next level?
- Work for a leading risk solution-based organisation based in over 20 different countries
- Be part of a vibrant and diverse work culture
- +0.5 % on top of required superannuation
- Discounts to several retailers through our employee benefits portal
- Access to continual role and non-role based training and development
- Hybrid working solutions
- Career growth opportunities locally and globally
CASE MANAGER - Full Time
We are currently looking for a Case Manager to join Sedgwick's Building Consultancy Team based in either Brisbane or the Gold Coast
Primary Purpose of the role
- Performing service delivery tasks, maintain case systems and databases in accordance with agreed SLA’s or management requirements.
- Maintaining excellent Client/Supplier/Customer relationships through written and verbal communication.
- Recording of time in accordance with Sedgwick’s Time & Cost Recording Policy.
- Prepare and issue billing as per Sedgwick’s billing requirement.
- Manage agreements and relationships with internal and external stakeholders to ensure that service delivery requirements are met.
- Process invoices received from external providers ensuring costs charged are in accordance with any agreed rates or is reasonable for the service(s) provided.
- Any other office related duties as required.
- Year 12 Certificate or equivalent
- Minimum of 2 years in Office Administration
- Cert III in Business Administration (Preferable)
- 3 years in the Insurance Claims or Construction Industries (Preferable)
- Intermediate skills in the use of Microsoft Word such as formatting documents and creating simple formulas, Filter and Sort within Excel.
About Sedgwick Australia
With 27,000 colleagues around the globe, Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.
Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
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