Operations Manager

**Company Description**
SGS is the world leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise -_when you need to be sure_ - underscores our commitment to trust, integrity and sustainability, enable businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightside, Bluesign, Maine Pointe and Nutrasourse.

SGS is a publicly traded on the Swiss Exchange under the ticket symbol SGSN (ISINCH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW)

Join SGS, as we expand our onsite laboratory operations across WA. We are seeking an experienced **Operations Manager** to lead and support our dynamic onsite laboratory teams. This is a pivotal leadership position focused on driving performance, ensuring operational excellence, and delivering exceptional client service in the minerals sector. The position is based in Perth, however occasional travel to sites will be required.

**Key Responsibilities include, however, are not limited to**:

- Provide operational leadership and support across multiple onsite laboratories, ensuring alignment with production monitoring and project goals.
- Oversee safety, quality, staffing, and service delivery across mine site operations.
- Ensure results are accurate, timely, and aligned with client expectations.
- Drive business growth by strengthening client relationships and enhancing service offerings.
- Lead and mentor site supervisors and laboratory personnel, fostering a culture of safety, collaboration, and high performance.
- Compile and present monthly operational reports, including safety KPIs, turnaround times, quality metrics, and customer service outcomes.
- Champion continuous improvement initiatives—optimize procedures, equipment use, training, and roster planning to boost productivity and quality.
- Support planning and setup of upcoming onsite laboratories alongside the Geochem Business Manager.
- Ensure timely completion and reporting of proficiency tests; collaborate with the National Technical Manager to address corrective actions.

**Qualifications**
- Tertiary qualifications in a science-related discipline.
- Experience in the minerals industry, including both commercial and onsite laboratory environments (desirable).
- Strong customer service focus and understanding of geochemical sampling and analysis.
- Proven leadership capabilities in managing both local and remote teams.
- Excellent organisational, planning, and time-management skills.
- Clear and confident communicator, both verbal and written.
- Strategic thinker who can translate vision into action.

**Additional Information**

**WHY WORK FOR SGS?**

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
- As a company, we have embraced the shift to flexible work
- Sustainability is embedded in our culture and the way we do business
- Paid parental leave
- Paid time for volunteering day and blood donations
- Corporate health & wellbeing offers
- Ongoing learning & development
- Career development opportunities (Nationally and Globally)
- SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

**COME TO WORK AND BE 100% YOU**

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.