Member Support Officer

2 weeks ago

Melbourne City Centre, Australia Court Services Victoria Full time

**About Us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

**VCAT**

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

**About the Role**

With a keen eye for detail you will provide invaluable administrative support to VCAT members to deliver optimum service to users of the tribunal. This role is:

- fast paced and a varied role with opportunity to work with a wide range of people
- in a CBD location, close to Southern Cross train station
- an opportunity to learn the backend of VCAT in action
- fast paced with excellent learning opportunities

Working at VCAT means enjoying a strong sense of purpose and engaging in meaningful work every day. Our people also receive a variety of rewarding benefits including:

- practical, one on one training for all aspects of the role
- access to a vareity of resources for fitness, wellbeing and social initiatives as well as working a dynamic environment encouraging growth and development

**About You**

You will possess the following skills and attributes:

- Highly organised, good common sense and judgement to manage competing priorities whilst remaining flexible and adaptable to changing demands
- Strong word processing and administrative skills with a keen eye for detail
- Ability to identify improvement opportunities in systems and processes to improve efficiency and drive change
- Possess well-developed interpersonal and negotiation skills to build rapport and work effectively with colleagues across various departments

A legal qualification is desirable but not essential.

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

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