Communication Support Officer

**Communication Support Officer**

**Opportunity**:Clerk Grade 5/6***
**Salary**: $** **$89,707 p/a starting base salary, dependent on experience
**Location**:Sydney
**Employment type**:Ongoing, Full Time

**This role is targeted for the employment of an Aboriginal person in line with the Department’s **Aboriginal Employment Strategy**.**

Use your strong organisational skills and attention to detail to support leaders in the Digital Content and Channels teams. While the role is focussed on admin support, you will work in a creative environment with experts in digital communication.

**About the team**

The Digital Content and Channels Directorate is part of the NSW Department of Customer Service. It develops cutting edge communication plans across various channels with a focus on how customers engage with messaging.

The team encourages enthusiasm and willingness to help others. We pride ourselves on a creating a culture of diversity, including and belonging where people are encouraged to safe about their identity in the workplace.

You will work closely with other teams in the Brand, Digital and Communications branch including marketing, stakeholder engagement, media, social and video, leadership comms and strategic projects.

**About the role**

Your day-to-day tasks will be aligned closely with the needs of the Director of Digital Content and Channels, helping to ensure the various functions of the team run smoothly. An understanding of modern Microsoft systems for planning and scheduling is important to the success of the role.

You will be joining a welcoming team with a considerable list of deliverables. Your admin skills will make you a highly valued member of the team.

The Communication Support Officer role is proactive, and looks to take initiative with planning, reporting, and some diary management for the director. Basic skills in digital communication such as social media and web development is an advantage but not required.

**To be successful in the role**:
You will be passionate about the success of our team and focussed on where we can improve our administration or reporting to better deliver for our customers:

- Be a confident user of the Microsoft suite of tools including Teams and Outlook.
- Be comfortable learning new software platforms which may help improve admin and reporting for the directorate.
- Work closely with senior leaders to understand their priorities and schedules to help with some diary support.
- Have skills or a genuine interest in digital communication such as social media, video production or web development.
- Enjoys a supportive team culture that celebrates diversity, including and belonging.

The role is focussed on administration role yet opportunities for career development in communication are highly likely.

**What we need from you**:
Please submit your CV and a brief cover letter outlining how your skills and experience are relevant to the position along with evidence of Aboriginality.

**Contacts**:

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**Our Commitment to Diversity, Inclusion & Flexibility**

We are committed to diversity, inclusion, and new ways of working.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.