Customer Support Specialist

2 days ago

Melbourne City Centre, Australia HAYS Full time

Exciting New opportunities | Hiring now for start dates across June | Interviewing immediately

Your new company

A worldwide outsourcing leader are recruiting multiple Customer Success Specialists to work on a new exciting government body project in the inner northern Melbourne suburbs on 12-month fixed term permanent contact.

Your new role

In this new opportunity you will be responsible for handing inbound and outbound enquires from customers predominately via phone to update personal information, assistance with completion of forms and providing guidance through complex personal situations. You’ll be well supported with 4 weeks of paid training to ensure you can assist callers and provide them with excellent customer service.

What you'll need to succeed
- Due to the division of the Australian Government, you will need to be an Australian Citizen
- Ability to work in structure environment and attention to detail and accuracy
- Strong written and verbal communication skills
- All successful applicants will be required to go through a full background check
- Empathy & A willingness to learn
- Confident computer skills - All successful applicants will be required to go through a full background check What you'll get in return
- 4 weeks of paid annual leave
- Access to over 400 discounted benefits at multiple stores including Jetstar, Apple, Coles & more - Discounted gift cards for places such as Movie World, Wet n Wild, Hoyts & more - Rotating roster between Monday-Friday 08:00-20:00
- Overtime opportunities that award penalty rates for late evenings and potential weekends

What you need to do now

**LHS 297508** #2663797

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