General Manager @ Tgi Fridays Surfers Paradise or

1 week ago

Gold Coast, Australia TGI Fridays Asia Pacific Pty Ltd Full time

**JOB DESCRIPTION**

At TGI FRIDAYS we do things big, bold and delicious We are in an exciting growth phase and looking to meet the up-and-coming leaders of the hospitality scene.

Born in New York in 1965, TGI FRIDAYS is now the world's largest full-service casual dining restaurant group with almost 1,000 restaurants in 61 countries. Our brand has been built on an awesome history of innovation and doing things differently; something we want to embrace with our future team.

We are looking for a hard-working and vibrant General Manager to join our team at TGI Friday's Surfers Paradise or Robina restaurant.

Being a key part of TGI Friday's management team, you will be focused on developing your team and delivering quality service to Friday's standards. We are seeking a motivated and hands-on leader who has a passion for great quality food and cocktails, and importantly you will know how to get the best out of your team. It would be best if you had prior experience managing people in addition to growing sales, managing costs, and delivering outstanding service in a high volume fast-paced environment.

WHY TGI Fridays?
- Competitive Remuneration $90 000 package + significant management incentive program
- Rapidly expanding business with the company expanding interstate
- Ongoing development - we provide continuous learning and development opportunities including world-renowned training courses and internal promotions.
- Receive discounts on all meals, promotions and benefits through our systems

Main Responsibilities
- Customer First Culture
- Review Rosters and manage Labour Performance to 25%
- Review Stocktake reports against PAR levels and oversees Stock Management to achieve COGS of 28%
- Achieve Sales and EBITDA Budgets
- Lead by example in customer-first behaviour and go beyond expectations to achieve venue goals
- Ensure Liquor licensing compliance
- Manage a team from a junior manager to a senior Venue Manager while managing their career progression and development in the business
- Manage and develop Venue Manager with monthly One-on-Ones

**REQUIREMENTS**

To be successful in this role, you will have:

- Demonstrated hospitality experience within a high volume restaurant environment.
- Qualifications in Hospitality is preferred; however, not essential.
- Proven management experience with outstanding leadership capability and customer service focus.
- Can-do attitude with the ability to act efficiently and resiliently.
- Drive to create a supportive culture that motivates and develops your team.
- Ability to work productively during busy trading periods, including weeknights and weekends.

**Job Types**: Full-time, Permanent

**Salary**: $90,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Public holidays
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gold Coast, QLD: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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