Customer Success Executive

5 days ago

North Sydney, Australia Pyng Payments Pty Ltd Full time

Pyng is a payment solutions provider headquartered in North Sydney, NSW, with a mission to improve payment experiences by eliminating surcharge fees. Our zero surcharge promise aims to make payments faster, safer, and more cost-effective for both consumers and businesses. We enable instant payments directly to bank accounts without hidden fees, delays, or risks of fraud, making payments affordable, seamless and secure.

**Role Description**

This is a full time role for an Customer Success Executive at Pyng. The Executive will be responsible for engaging with existing Pyng merchants, promoting Pyng's payment solutions, driving usage in-store, and providing exceptional customer service. This role is based in Sydney and will require travel on most days.

**Qualifications**
- Sales, Customer Success, and Communication skills
- Knowledge of payment technologies and solutions
- Experience in retail or customer success environments
- Proven track record of exceeding KPIs
- Ability to work independently and collaborate with a team
- Flexibility and adaptability to changing work environments
- High school diploma or equivalent; Bachelor's degree is a plus
- Bilingual preferred

Pay: $25.00 - $27.00 per hour

Expected hours: No more than 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

Supplementary Pay:

- Performance bonus

**Education**:

- High School (Year 9-11) (preferred)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: On the road

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