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Area Manager

2 weeks ago


Melbourne, Australia Jivaro Full time

$100k - $120k + Super + bonus
- Manage 6 stores across VIC, SA & WA
- Monday - Friday Role

Our client is one of the world's leaders in the luxury goods sector. The Group is active in the creation, production and sale of shoes, leather goods, clothing, silk products and other accessories. Attention to uniqueness and exclusivity, with a perfect blend of style.

**About the role**:

- Manage 6 stores across VIC, SA & WA
- Managing the communication process of company strategy to all retail staff members. Ensuring company goals are translated to concrete POS actions and implemented in an engaging way.
- Ensuring exceptional customer service across all channels, including pre & after sales activities.
- Driving sales and KPI performance of the business by analysing data and providing clear communication on business objectives to the team.
- Collaborating with the wider team on actively shaping Store P&Ls.
- Building a strong team through recruitment, training and development, ensuring internal career progression opportunities.
- Work closely with the senior leadership teams globally to consistently drive positive change and set high standards of expectation in all areas at point of sales.

**About you**:

- Minimum 2+ years' experience in a Multi-Site manager role.
- Experience in Luxury or Premium is essential
- CRM / Clienteling experience is essential
- Excellent verbal and written communication skills; strong interpersonal skills
- Outstanding customer service skills and selling technique skills.
- Proven experience in driving sales and retail KPI's
- Competent computer skills with Microsoft & SAP & POS systems
- True people leader, with multi location experience

**Benefits**:

- Fantastic culture in head office and stores
- Progression Opportunities
- Generous clothing allowance
- Monday - Friday Role