Cafe Manager

1 week ago

Bankstown, Australia Cafe Eighteen22 Full time

Responsibilities
- Manage day-to-day operations of the cafe
- Hire and onboard new wait staff and baristas
- Train employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements and skills
- Work experience as a Cafe Manager or Barista
- Hands-on experience with professional coffee machines
- Good math skills
- Availability to work within opening hours (including weekends and holidays)
- Excellent communication skills with the ability to manage and motivate a team
- Customer service attitude

**Salary**: $40,660.00 - $48,330.66 per year

Schedule:

- 8 hour shift

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- Bankstown, NSW 2200: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Coffee shop: 2 years (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

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