Partner Experience Manager

2 weeks ago

Richmond, Australia Make-A-Wish Full time

Help grant wishes to critically ill children across Australia
Make-A-Wish is one of Australia's most trusted charities who creates life-changing wishes for children with critical illnesses. Our mission is to grant the wish of every eligible child - a quest sparked by the belief that a wish is integral to a child’s treatment.
**About the role**:
We are expanding our partnerships team and have an exciting opportunity for a driven, ambitious and passionate Partner Experience Manager to join the team.
You will be responsible for managing an impressive portfolio of corporate partners with many exciting opportunities to grow and nurture through excellent relationship management.
Reporting to the Head of Partner Experience, the Partner Experience Manager is responsible for;
- Growing and nurturing existing corporate partnerships through excellent relationship management
- Increasing revenue through identifying areas for growth within each relationship
- Arrange and attend regular meetings to increase partner engagement
- Develop and implement effective strategies to retain current partners
- Support the activation of partner campaign and events
- Work collaboratively to draft and implement commercial contracts as necessary
- Collaborate with key internal and external stakeholders including our volunteer branches

You will bring a range of skills and qualities to the role, including a passion for authentic relationships that can engage and inspire various stakeholders at all levels. You will enjoy problem-solving and can think creatively to find innovative solutions. You will have a can-do attitude, excellent communication skills, and thrive on bringing people together. The position is for someone with some experience in fundraising, business partnerships or marketing.
**About You**:

- Excellent communication skills, both written and verbal
- Proven account and strategic relationship management, experience and success in driving revenue
- Demonstrated success in supporting fundraising events in areas such as sponsorship and campaign-management
- Ability to effectively communicate with all level of stakeholder, both internally and externally
- Confidence in providing an outstanding experience to our partners, ensuring ongoing & meaningful relationships with the ability to recognise opportunities or problems when dealing with clients
- Pipeline and budget management experience with proven results in meeting or exceeding targets
- A background in corporate partnership development and relationship account management from within the not-for-profit space or a commercial setting is desirable
- Strong commercial acumen
- Strong knowledge and understanding of the private sector in Australia

In return for your passion, positivity, and enthusiasm, you will be part of a high performing team who are highly engaged and work tirelessly to help make a life changing difference to seriously ill children.
**What we can offer you**
- Eligible employees can access NFP salary packaging
- The opportunity to make a positive impact on the lives of critically ill children
- A flexible and inclusive workplace, with excellent work-life balance
- Opportunities for career progression
- Employee Assistance Program
- Internationally renowned not-for-profit organisation

Applications should include a current CV with a cover letter.

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