Quality and Safety Associate

**Job no**: 497239

**Work type**: Permanent

**Location**: Springfield

**Categories**: Registered Nurse/Midwife, Allied Health, All other

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people.

**About the role**

Mater Private Hospital Springfield is currently looking for a **Quality and Safety Associate** for a **permanent part-time** role based at our Springfield Hospital.

Mater Private Hospital Springfield is a contemporary and innovative facility incorporating the latest digital technologies, providing community wellness initiatives and patient and family centred models of care. The hospital is an 80-bed hospital which provides a range of medical and surgical services as well as a combination of Perioperative and day beds, and a day oncology unit within a dedicated cancer care centre.

**Salary: commensurate with experience**

**What you’ll be doing**

The position will provide leadership and support to Quality and Safety Manager and clinical department managers to implement quality and risk management systems and improve quality and safety outcomes as well as incident and complaint investigations.

Your responsibilities will include:

- Support/ facilitate the implementation of innovation and systems improvement that eliminate/reduce patient harm
- Work collaboratively with other clinicians to facilitate process improvement strategies that support patient safety and the achievement of quality and safety goals
- Collect and analyse patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system
- Evaluate quality and safety outcome data to identify opportunities for continual improvement and make recommendation to relevant hospital committees
- Support the Hospital/Service Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations
- Work in collaboration with the Hospital/Service Quality and Safety Manager and Hospital Executive to coordinate the implementation of recommendations arising from root cause analysis or other system or case review
- Monitor literature and professional organisations for new or revised best practice related to quality and safety
- Continuously evaluate and improve the hospital’s quality and safety program and provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required

**About you**

You will have tertiary qualifications in a relevant discipline. Ideally, you will also have at least 5 years front line clinical experience and intermediate/advanced Microsoft Office skills.

The successful applicants will have:

- Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital
- Experience in health care accreditation and regulatory requirements
- Demonstrated experience in advanced analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities
- Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team.
- Capable to provide empathetic communication in difficult situations.

You will also have knowledge of risk management principles and issues regarding patient safety; developed analytical, conceptual and problem-solving skills; excellent communication, consultation, facilitation and negotiation skills including report writing and presentation skills, including experience in the use of computer software (e.g. Word, Excel, PowerPoint); and the ability to effectively lead and implement change in a complex environment.

**Why join us?**

Joining a 10,000+ strong workforce, you will have the opportunity to work for an Australian leader in the field of Health, Education, Research and Foundation, and work with a team who make a real difference to the lives of our patients, consumers and community. You will be a part of a workplace that offers compassionate care in the spirit of the Sisters of Mercy.
- Via salary packaging arrangements allocate some living expenses directly from your pre-taxable income and ultimately increasing take-home pay
- Access to package meal and entertainment expenses
- Access to leading education via Mater Education
- Flexible working arrangements, including work from home options where suitable
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national busin