Specialist Support Coordinator

Werribee Location
- Generous hourly rate and Salary Packaging
- Permanent Full Time

Gateways Support Services’ vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.

Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie buffs, musicians, cat people, dog people and moreAt Gateways you’ll all have one thing in common, the passion to support people with a disability and make every day a better day.

**The role**:
Gateways Support Services are excited to be seeking a full-time
**Specialist Support Coordinator** in the
**Western Melbourne Region**.

The
**Specialist Support Coordinator** is responsible for providing comprehensive support coordination to participants with complex needs, behaviours of concern, medical needs, or other high-risk circumstances.

You will work with these participants to resolve points of crisis, assist in risk management procedures, provide informed choice and decision making to the participants about a wide range of services and supports, interface with mainstream and community services and ensure a high quality of integration of service delivery for these participants.

You may provide a referral specific service as requested by the participant’s Planner and provide a case specific specialist support coordination report which provides a comprehensive report back to the NDIS planner.

**What's in it for you?**
- Attractive remuneration
- Salary packaging
- Flexible working arrangements
- Free parking
- Working with a supportive, caring passionate team
- Very supportive and approachable manager
- Making a difference by supporting and empowering people with a disability
- Training on the job
- Onsite wellbeing activities

**About you**
- Successfully demonstrated experience in coordinating responsive, individualized support to participants with complex needs, behaviours of concern, medical needs, or other high-risk circumstances
- Demonstrated experience in service delivery and design for those with complex and specialist needs including where collaboration with, and accountability to multiple services is required
- Experience in external representation and risk-based decision making
- Comprehensive working knowledge of legislation, policy and service standards including NDIS, disability, mainstream and community service systems, with a commitment to working within the NDIS policy and funding framework.
- Exceptional experience in evidence based written documentation and verbal communication and negotiation skills.
- Demonstrated leadership skill and capability.
- Strong organisational skills and high levels of productivity.
- High standards of ethical and professional behaviour.

**To be successful in this role you will need**:

- Tertiary degree in Social Work, Allied Health or equivalent discipline with relevant field experience as per the NDIA quality and safeguarding framework requirement.
- Preparedness to work outside normal working hours when required
- Provide a current Working with Children Card for an employee
- A current driver’s license
- NDIS Screening Check
- COVID Vaccination Certificate
- Resume
- Cover letter

Successful applicants will be required to supply a current Working with Children Check for an employee. If you have lived outside of Australia for more than 12 months in the last 10 years, you will be required to supply an international police check from the country where you lived. Employment cannot commence until this check is received and assessed.

Shortlisted applicants will also be required to undertake the NDIS Quality and Safeguards Commission online Worker Orientation training module called ‘Quality, Safety and You’ prior to attending induction. This is a pre-employment requirement and if not completed, employment will not proceed.