Vending Filler

1 week ago


Silverwater, Australia Provender Holdings Australia Pty Ltd Full time

At Provender, we are revolutionising the vending industry. As part of a head office-based team, we run a fleet of vending machines and micro-markets directly as well as over 40 franchisees nationally.

We combine drinks, snacks, fresh food, customer service, and leading technology to help companies create a better workplace and connect their employees; and provide a great choice to the public in public-facing vending sites including hospitals, gyms, and airports, and more.

Everything we do revolves around our employees. Our progress is fuelled by their dedication, teamwork, and passion. Are you looking to join a close-knit team? We'll provide the opportunity and innovation; you offer enthusiasm, customer service, and commitment. Join a team that is changing our industry

Job Summary

The Vending Filler drives a company vehicle over an established route to deliver products or deliver services, and fills and maintains vending machines and micro markets across the Sydney metro area.

As a Vending Filler, you are the face of the company and must always project a professional and positive image of the company while maintaining and building excellent customer relationships.

Essential

**Responsibilities**:
Primary responsibility is to provide filler services for all company owned sites:

- Attend to daily fill requirements for company-owned sites.
- Pack products as per restock sheet.
- Restock machines and attend to any minor faults.
- Respond to refund requests and identify problematic machines.
- Liaise with customers to ensure correct product placement.
- Log any issues via Support's online ticketing system.
- Utilise Vendomation software tool to ensure efficient machine filling.
- Ensures weekly stocktake of product inventory - keeps accurate records.
- Ensures solid working relationship with Sales & Operations Co-ordinator to maintain required levels of products.
- Maintain proper inventory levels and product distribution for vending machines.
- Perform product rotation to ensure freshness at designated client locations for vending machines.
- Provide client and customer satisfaction in every aspect of job performance.
- Informs regular clients and customers of new products or services, listens to and resolves service complaints.
- Sets up merchandise and sales promotion displays or issues sales promotion materials to customers.
- Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and products.
- Performs other duties as assigned.

Qualifications:

- 3 years of driving experience are required
- Valid driver's license and good driving record.
- Preferred 1-2 years experience in a customer service position, or a minimum of 1 year of related experience.
- Proficient with a handheld computer, training provided.
- Must be able to lift heavy goods on a consistent basis.
- Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
- Able to work independently, and unsupervised the majority of the working week.
- Police clearance due to cash handling.

A competitive compensation package and van are provided as part of joining a close knit team.

**Salary**: $50,000.00 - $55,000.00 per year

**Benefits**:

- Company car

Schedule:

- 8 hour shift
- Flexible hours
- Monday to Friday
- No weekends



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