Front Office Receptionist

3 days ago

Hobart, Australia RACV Full time

**A day in the life**
RACV Hobart Hotel is a 125-room hotel located on Collins Street right in the heart of Hobart city. Inside is small restaurant and bar, lounge area and two function spaces that hold around 100 guests each. There is also a gym and underground carpark for our guests to utilise.

As a Front Office Receptionist, you will be the face and first point of contact for the RACV Hobart Hotel. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members and guests with the best experience whilst at the reception desk. You'll be motivated and hardworking with the “can do attitude” which will see you thrive in the role.

Key responsibilities are to undertake the day-to-day duties associated with check in and check out guests, answering all calls, valet parking and assisting with requests and general enquiries.

This is a casual position and you'll have flexibility to work shifts across a 7-day roster between the hours of 7am-11pm at least three times a week. You’ll be rostered to meet the peak and flow of business demands.

**We’re offering**
- Weekend & evening penalties
- Discounts on RACV products & services, including our portfolio of 9 resorts
- Training and development + career opportunities
- Working for a company that values its employees

**We’re looking for**
- Exceptional customer service and strong attention to detail
- Immaculate personal presentation
- Previous experience in a 4-5-star hotel or resort is ideal
- Strong knowledge of Hobart and Tasmania
- Knowledge of OPERA PMS desired
- Availability across a 7-day rotating roster, including weekends and peak holiday periods
- Open Drivers Licence
- Full working rights in Australia

***

**Application process**

Click **‘Apply’** to submit your CV.

RACV is committed to creating a safe and inclusive environment and therefore encourages women, Indigenous Australians, and people from diverse backgrounds to apply.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check._

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