Community Liaison Officers

Full time Permanent position
- Casual positions

**Hours per week**: 38 hours for full time

**Remuneration**:

- Full time band 4 salary from $75,802.48 per annum plus superannuation and a fortnightly RDO
- Casual hourly rate $47.95

**Location**:

- Full time role Tarneit based
- Casual positions will be required to work across multiple locations throughout the Wyndham municipality

**About the role**

Wyndham City has an exciting opportunity for experienced and passionate customer service professionals, with a community-focussed outlook, to assist with the day-to-day operations of our council managed Community Centres. Alongside a Team Leader, you will play an integral role in collaborating with and empowering our diverse communities to strengthen connections and create the neighbourhoods they aspire to live in.

The positions involve engaging with the community, supporting activities and events, and providing an excellent customer experience to our community in a way that combines your local knowledge, empathy and resourcefulness.

You will work in a dynamic team to share your passion for the community and help make the most out of the services and spaces at the centre.

The full time position will be based at the Dianella Community Centre, Tarneit. The casual positions will be required to work across multiple locations throughout the Wyndham Municipality at various community centres.

**What your day will look like**
- You’ll create a welcoming and inclusive environment, ensuring the customer experience reflects the diversity of the community and is responsive to the needs of all cultures and identities.
- Assist in the development and promotion of exciting new programs and events lead by and for the Wyndham community.
- Contribute to the success of the centre through active teamwork and a focus on the experience of local residents accessing services, programs and activities.
- You’ll provide proactive support to the Neighbourhood Hubs team, other Council staff and community activity providers to promote and deliver initiatives which meet local neighbourhood priorities.

**What you will bring**
- Community focused work experience, preferably in a community centre/neighbourhood house.
- Demonstrated working experience in office administration with advanced knowledge of Microsoft suite i.e. Word, Excel and Outlook.
- Strong customer service and administration skills.
- Solution focused approach to working with internal Council and external stakeholders.
- Empathy and respect for the diverse community in Wyndham.
- Initiative and the ability to work autonomously at times.
- Current valid Working with Children Check.

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

**Why join Wyndham**

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

**How to apply**

To view the Position Description, click here.

**Applications close at 11:59PM on Monday 9 June 2025.**

If you have further role-specific questions, please contact **Misty Palmer, Team Leader Neighbourhood Hubs on 8742 8300.**

**Child Safe Organisation**

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

**Diversity and Inclusion**

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.