Service Field Trainer

5 days ago

Mascot, Australia Kone Full time

**Great benefits and remuneration - Base + 12.5% superannuation, car allowance & bonus**:

- **Work with industry-leading products and technology**:

- **Join a global organisation with a strong focus on training, safety and quality**

**At KONE, we bring buildings to life.**

Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world - keep people moving no matter what.

**Our work will take you in different directions.**

We are seeking a dynamic and motivated **Field Trainer**to join our Service Team in **Mascot**, New South Wales. In this role, you will proactively train and coach field operatives both at our Training Centre and on-site locations.

We are looking for someone who is not only enthusiastic and driven but also prioritises safety in every aspect of their work. Confidence in your delivery and approach is essential. This role is based in NSW and requires travel as needed.

**What will you be doing?**
- Train proactively and coach field operatives in the Training Centre and/or on site
- Maintain strong connections with other training colleagues within KONE globally to share best practices and to understand current and future trends Analyse actual performance to plan, recommend and implement corrective actions.
- Support and actively participate in new employee induction, site inspections and audits
- Include local requirements in global instructions and training content to match the local needs
- Support competence development surveys, assessments and other ways to find out the competence development needs
- Participate in the incident or severe near miss investigations together with the Safety Manager

**What are we looking for?**
- A passion for learning and helping others grow to achieve their goals
- Extensive experience in the lift industry, with service troubleshooting expertise being a valuable asset
- Comfortable and confident in delivering training in person or virtually Identify coaching opportunities and facilitate effective coaching sessions
- Highly organised, resilient and with the ability to work under pressure whilst managing multiple demands
- Exceptional stakeholder management skills - a highly effective communicator and influencer
- Proficient computer skills, with a strong emphasis on MS Excel

**There’s so much more to KONE than you may realise**.
- Enjoy career progression opportunities within a global organisation
- Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
- Grow with comprehensive learning and development programs covering a wide range of professional skills

This role is being sourced directly by KONE. We respectfully request no agency approaches
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _

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